i have recently downloaded the new version of limewire (not pro) and when i click on the shortcut or try to open it from the start menu nothing happens. so not only am i having that problem connecting hah i'm having a problem opening the program all together. i've tried uninstalling and reinstalling a few times and i tried the firewall fix but that didn't do anything, nor did i think it would because it's the program itself i'm having trouble with. any advice?

I'll try to answer questions as best I can but I'm somewhat of a computer retard.

I don't know what firewalls we have. We use Norton Anti-virus if that helps at all. I did all the firewall checks, etc. that it suggested in the help section and we are up to speed with those things. We have 512 mb ram, I don't know what hdd space is or how to check how much we have available. We connect with a cable modem (motorola sb5100 surfboard cable modem), connecting from home, I uninstalled Jave 1.5 to go back to what we had and we use charter communications. I'm not sure if that's what you mean by our ISP provider but I took a stab. I did a system restore back to Friday night after I again uninstalled limewire and when I rebooted my computer, I had to reinstall limewire and am having the same problem. I know how to get to the defragmentation part but am not sure exactly what to do and don't want to make the problem worse. Sorry, sorry, sorry for not having all the info you need but if you can guide me in the right direction, I'll help any way I can.

I also wanted to add that we have no trouble connecting to the internet, accessing our email, etc. Outside of limewire 4.8.0, nothing else has been downloaded to our computer. We use limewire on a weekly basis, easily 2-4 times a week and have never once had an issue until now. That's the reason we paid to upgrade to 4.6 - we've had such amazing success and limewire is where we refer our friends. Very frustrated.

BabyJ: Try opening the program directly from the program folder. ie: probably in C:/Program Files/Limewire
Also delete your LW preferences folder whilst LW is closed; instructions here: Fixes for Limewire

rhschumaker: You've done well with your answers thank you. See how you go with the earlier version of Java (1.4.2)

Still am not getting anywhere even with the older version of java.

Are you using manual connect or auto connect as soon as you open LW? As Fabion suggested, it may be an idea to set it for manual connect. Then after opening leave it for 15 mins, then go to menu File>Connect. Don't do anything such as searching or anything else. The priority is for it to connect so let it settle for some time. You cannot rush LW. Let it settle, then try connecting & leave it for a time.

By the way, go to Tools>Options>Advanced>Firewalls & make sure it's set to UPnP & is listening thru port 6346.

Do you have any other computers connected to the net or in a network lan?

Try the manual connect several times. If still doesn't improve, then try deleting the LW preferences again.

Interesting thing - I checked the limewire firewall as you suggested and the port is 6348 - won't allow me to change it to 6346. Am trying the manual connect and this is the only computer we have connected. When you say delete the lw preferences again, are you talking about the limewire folder?

Uninstalled once again and now the firewall setting is reading 6346. I left it disconnected for 20 minutes and then manually connected and left it and still no response. Did it again and nothing. Is there anyway I can download an earlier version? I just want to go back to the way things were!

Again, thank you for all your assistance. I apologize for being a pain.

Hmmm not sure why you can't change your listen on port.

But here is an idea can you configure your firewall to allow access to port 6348.

Also is LW set to UPnP

I reinstalled and initially read 6346 but I just checked and now it reads 6348. I changed my firewall ports to 6348 and no change. In my windows firewall settings is the upnp supposed to be checked? currently it isn't - I did a test run where I did have it checked and still nothing.