Firewall Problems

[suzey]

hey i know this seems to be a common problem and there are threads with detailed explanations with how to fix these problems but i am getting lost! especially with all these different versions of limewire. please please can someone give me some advice.

- i am on limewire version 4.9.27

- i have windows firewall xp whatever its called and i have permitted limewire (i have also disabled firewall but it wont work)

- i have also allowed gunutella in my network connections as advised by limewire.

- i have followed the steps on deleting the folder, disabling tips, and limewire to run on start up.

- i have come to the conclusion that my isp is blocking the ports i need to all p2p programs (Although soulseek works ok on my computer, it is a bit slow sometimes)

- i dont understand what i need to do regarding proxy numbers and all that, and think this is where my problem is.

- i am desperate to use limewire, i have done in the past on different computers and i have confidence in it that i dont have with other p2p programs such as kazaa. if limewire will not work on my computer however because of the blocks can anyone recommend at program that will work and is secure enough not to mess up my computer

any advice will be greatly appreaciated. i need my music!!

thank you
Suzey xx

[Lord of the Rings]

* Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

Can you give us a total desciption of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user.
These details are vital if you want us to find out what your connection problem is.

BTW a proxy is the last resort. They can be trouble-some to set up & may take quite a few attempts before you find one that works.

[suzey]

hey, thank you for your reply

1. I have windows Xp home edition
2. I have windows firewall norton security
3. RAM - 512MB
4. I have 130GB of free space
5. I am on broadband through an aerial on our roof
6. Modem - 56 Router - D-Link DWL P100
7. I am trying to connect from home
8. LW - 4.9 and Java - 1.5
9. ISP is a small company (nothing large like BT or AOL but im not sure of their name, sorry)
10. No not sharing connection with others
11. Yes first using LW on this computer, have tried before but it never works, even with older versions of LW

everytime it tries to connect it says there is a firewall blocking but i have unblocked it all as much as i know

hope this is enough information

thank you
suzey

[Lord of the Rings]

1st of all, Norton FW & XP FireWall are known to interfere with each other. Disable XP's firewall: go to the control panel, double click on Windoze Firewall, check the disable box.

Now configure your Norton using this guide: *Configuring Norton Internet Security

D-Link DWL-P100 Power Over Ethernet (POE) Adapter is something I haven't seen before. It apparently uses UPnP which is good but only "if" that refers to working with programs. Are you sure you don't have another connection device?

You forgot to do the port test I listed at the top of my last post.

[suzey]

hey yeah sorry i forgot to say that when i clicked on the link it couldnt find the webpage, when i took away the number and was left with www3.limewire.com it came up 'test worked'

i have disabled windows firewall - (is this selecting it off cos there wasnt a disble button) and had already configured norton

i still cant get limewire to connect

and yeah this is the only connection we have

thanks suzanne

[tinbilly]

hi there

Did you try to open the port (i.e. 6346 port) on your router? Refer to instruction on this site http://www.portforward.com/ in order to set up port forwarding and firewalling on your router.

Cheers
tinbilly

[Lord of the Rings]

Originally posted by suzey
6. Modem - 56 Router - D-Link DWL P100

Can you provide more detail about your router. I don't know what you mean by a 56 router.

Taking the no. away from the test page doesn't solve anything. It was testing port 6346 which is what LW uses by default. If you couldn't reach that page originally then it's being blocked by a firewall, router or isp.

What you could try it changing this port. Go to Tools>Options>Advanced>Firewalls & change the listening port from 6346 to another & press apply button. Then go to menu bar, File>Connect & give it 20 mins to connect. Do that with each of the following port no.'s: 1111, 3500, 4008, 1203, 80, 20282, 10000, 443, 40475.