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-   -   All Nyc Limewire Users With Optimum! (https://www.gnutellaforums.com/connection-problems/55461-all-nyc-limewire-users-optimum.html)

Lime_Wired April 4th, 2006 10:34 PM

All Nyc Limewire Users With Optimum!
 
we got to figure out what is going on...im e-mailing them now

jock227 April 5th, 2006 07:31 PM

brooklyn optimum
 
I am very interested in hearing the result of this. I've been using optimum online for 6 months and everything was fine. then last week (about a week after I added optimum voice to my service) I suddenly can't connect.

axxeman April 5th, 2006 09:11 PM

I tried all the suggestions on this site as well as the Limewire site. Nothing I did seems to be working. I'm in Brooklyn, but Long Island is still up and running. So what am I paying 49.95 a month for???

Grandpa April 5th, 2006 09:17 PM

Ask Optimum what you are paying $49.95 a month for. Then tell them you want to cancel your service because they are not providing you with what they advertise High Speed Internet. If all of the people started canceling their service because they block P2P it wouldn't take long before they quit doing it. When enough people complained before and told the to cancel their service they fixed the problem

axxeman April 6th, 2006 04:51 AM

That's a great idea with one major flaw (for me at least). There is no other provider where I live, so if I drop OOL then I have nothing. DSL is not an option for me as I use VOIP for my phone service.
If anyone knows of an alternative provider, I'll drop them in a second.

sweetlady April 6th, 2006 05:30 AM

Well I'm glad to see that I'm not the only person who is experiencing problems with this provider....they are acting up like Verizon Wireless (who just can't handle the number of people subscribed to thier DSL). So far my connection has to be reconnected (manually) everytime I open the program.

jock227 April 6th, 2006 08:20 AM

In New York each borough (manhattan, brooklyn, bronx..etc) are separated into mini areas. In each area only ONE cable provider is able to compete for your business. So basically if you want cable you can only use the Cable company that is given your area.. so much for the idea of competition. Anyway, Last night I changed my port and got up to 2 bars of connection. I still displayed the brick wall even thoguh all firewalls I put up were disabled. After downloading one song my system was hit by a million pop ups that said "ERROR" and explaining that I had a firewall.

I've been told on this site that optimum has started blocking P2P networks. So I'd say, we should barrage them with complaints. If you go to their website there is a "chat live" button you can click (after noon)

My P2P service was stopped last week. I've had optimum for 6 months and a fwe weeks ago got Optimum voice.. then suddenly a week later my connection is blocked. To me this seems like a concerted effort by optimum to start shutting down P2P connections.

5serious April 6th, 2006 10:12 AM

Checking in...

Im having the same problem,im from brooklyn.

I managed to connect last night with full 5 green bars but i wasnt able to download any songs,it constantly said it needs more sources... later on the evening it went down to 3 bars and then firewall was detected.

bkfk79 April 6th, 2006 11:32 AM

this sux....although nice to hear its not just me
 
i even upgraded to limewire pro just to get some tech support! i am in brooklyn and have optimum as well and for the last 2 weeks have been trying to figure out why it keeps saying firewall is detected when i have done everything i could to fix it. This is a really pain in the ***.....is anyone using something else in the mean time??? how do i get my music??

jock227 April 6th, 2006 02:57 PM

I just got of internet chat help with optimum online and they are claiming (of course) that it has nothing to do with them. They said they don't block ports. He asked specifically which port i was trying to use and I couldn't remember off hand. anyway, was wondering has anyone spoken to LIMEWIRE about this? What do they say? Is it coincidental that this happened at the same time that they started pusshing their upgrade?

Lord of the Rings April 6th, 2006 03:03 PM

Quote:

Originally Posted by jock227
Is it coincidental that this happened at the same time that they started pusshing their upgrade?

And when was that?
No the 2 things are totally unrelated. Why is it everyone else can connect. Just not many people from your isp.

So did you try changing your port to one between 49152 - 65535?
Go to LW's menu bar, Tools>Options>Advanced>Firewalls & changing listening port to one suggested. Perhaps try 65530 or 64049. You would need to press apply button, go to File>Disconnect, wait a minute, then File>Connect.

5serious April 6th, 2006 03:37 PM

Im currently connected on 57258 and got 3 green bars but nothing is downloading and i dont get much search results.

bkfk79 April 6th, 2006 03:51 PM

atleast i got truth from optimum
 
i got off the phone with optimum online and the tech said they do have there own firewall up for limewire. He said p2p is illegal and cause limewire is candaian based prosecution is not an option but that they did firewall it for "our protection"

bulldog123 April 6th, 2006 04:13 PM

P2P isn't illegal the guy doesn't know what he's saying. Downloading copyrighted files (such as music) using a P2P program is illegal. But the P2P program itself is legal because there are uncopyrighted files that can be downloaded with one. Did you get the person's name? Call them back and spit in his face.

Lord of the Rings April 6th, 2006 04:20 PM

Ask him what type of firewall & how it works. There's a great many people who would like to know.

bulldog123 April 6th, 2006 04:26 PM

I'm on the phone with OOL right now. The man sounds really surprised when I said that they might be blocking ports. He's checking for what ports are being blocked as I type.

bulldog123 April 6th, 2006 04:30 PM

Well, he said that the only ports that Lw does block are ports 25, 80, 8080, 135-139, 445, 1043, 1080, and 3128. I even turned off my Norton Firewall program and I still can't connect. I might try calling back tomorrow to see if a different person could give me some more information.

bkfk79 April 6th, 2006 04:39 PM

not to put down limewire
 
other then i guess mininova are there any other options to get music from right now?

sweetlady April 6th, 2006 07:18 PM

I knew it was only a matter of time until those damn ISP's started blocking which sites you can go to and which ones you can't. nazi's!

fish254 April 6th, 2006 10:28 PM

so is the problem having both optimum online and voice if so i will cancle voice if lime wire will work???

sweetlady April 7th, 2006 05:32 AM

Quote:

Originally Posted by fish254
so is the problem having both optimum online and voice if so i will cancle voice if lime wire will work???

nope because, I don't have optimum voice and they have been screwing with my LW for the past week.

blayd1 April 7th, 2006 06:38 AM

i have the same exact problem as the rest of you i have optimum online in brooklyn and it used to work fine up untill about a week 2 weeks ago it stoped connecting... so how do we fix this?? lol

axxeman April 7th, 2006 08:14 AM

Well I just got off with customer support.
They told me twice that there is no "official" policy of blocking P2P apps. In other words, they are blocking them, but probably are not allowed to admit it to their customers.
If there was any other choice I'd drop them today.

fish254 April 7th, 2006 08:54 AM

its so weird my lime wire does not work but i just went to friend oh mines house yesterday and in her house it works?? all so got OOL

axxeman April 7th, 2006 12:40 PM

The same thing is happening here in Brooklyn. My limewire will not work, but it works in my friens house a few blocks away.
Anyone have any idea what's going on???

Lord of the Rings April 7th, 2006 01:03 PM

Ask them about their set up & try to emulate it. See what's different about theirs compared to yours.

But I have a suspicion this is more-so to do with those users who downld & upload great bandwidth & quantities which the isp is simply unable to maintain due to running out of bandwidth to share around. This is becoming a common issue amongst USA (& a no. of European countries) with reaching their full capacity & then having to secretly cut back upon those that use high bandwidth programs such as peer to peer, games, video-conferencing.

Thus the isp most likely picks on those that are in the higher bandwidth usage area, perhaps the top 5-10%. Of course they know which users are within the top %'s. They measure every individual's bandwidth usage up & down. This is similar to those ISP's in some places in the world that still apply bandwidth usage limits. And for those usa co's that use so-called unlimited service... By unlimited service .... it's not exactly that because the isp has a limitation of their ability. Once they reach near their total ability, then they must sacrifice certain users. So they base it around a certain calculated max per user they can sustain. If a user nears or reaches those bounds or beyond, then that is most likely the reason they will take steps to thwart that person's use. How catch 22 that is ... a business must expand to survive ... yet they are stuck with a limitation of overall bandwidth & traffic they can handle. So who suffers in the end with any expansion of userbase ...

BTW they save their bandwidth for their most profitable customers: Business.
Outside of business hours you "might" find better chances of alternate uses of their service such as p2p. Whilst all these things have proven to be true with other ISP's, there's so guarantee this is what is based behind OOL's total approach or whether there's alternative approaches that will work. But theys almost always have some opposition group in the market. Hopefully you have an attractive alternative in your area.

PhantomZwei April 7th, 2006 09:14 PM

This is getting way out of hand
 
Why do ISPs constantly want to ***** with people? I have OOL for several months. When I first got it and used Limewire I was thrilled. Then last week I couldnt connect. I searched for "anime".. 0 search results. I thought "did limewire server shut down?" then i looked at my connection. Normally all green... so i thought an upgrade. I downloaded the latest limewire and still nothing. Then I searched the net and came here.. I tried changing ports.. i have tired different proxy.. still nothing. I tried closes firewalls and virus scan.. nothing. Now I am ticked because its always one thing or another with these P2P networking. They screwed with Napster, Kazza and now this? Limewire was great, I havent heard of any controversy with Limewire unlike Napster. Something has to be done here.. if Optimum is truly doing this then it might leak out to other ISPs and new threads will spawn saying "cannot connect with dsl". Maybe there gonna (pardon my language) Fork us over like they did with Napster. I can see it now:

Download any music file $0.99
Download any software file $1.99
Download any video file $2.99
Ticking people off to the point where they have to storm in Optimum Online HQ with baseball bats... Priceless

There are some things money cant buy for everything else there's Mastercard. :cool: >.> funny though I use Visa

Back to the point.. I am going to try to connect to limewire everyday. If anyone has any other suggestions on how to bypass this annoyance created by OOL then please share... I miss my anime.

axxeman April 7th, 2006 10:13 PM

As for myself, I could hardly consider myself a high usage customer. If I download 2 files on Limeware a week it is a lot, and months can go by that I don't download at all. I have friends who have downloaded thousands of songs and they are still up and running.
Gotta love a monopoly....

sallycdee April 8th, 2006 07:28 AM

Optimum Problems in New Jersey
 
I'm in New Jersey about 20 miles from Brooklyn. I've had the same problem as most others here.
I get search results just fine. An, if I attempt to download a small file it works most of the time (2 to 3 kb song) But, if I attempt to download something larger, say 150 Mb, it never works. All this trouble began about 2 weeks ago, and I have gone over and over the settings, chose different ports thru the router, bypassed the router, shut off firewalls etc etc etc.
Optimum on line denys any involvment although they must be doing something to restrict me and others.

Has anyone else had a similar problem to me and been able to fix it? Please post the EXACT TASKS in DETAIL please if you did. Thank you all.

hughes April 8th, 2006 05:51 PM

Let's go after Cablevision!
 
I'm a Long Island attorney using Optimum Online, and I'm facing the same tech issues. Limewire was fine until about 2 weeks ago, then my connection ability was somehow restricted. Before I get messy with Optimum, I have some tech questions and need your help.
OOL won't admit to cutting bandwiths or using content filter software specifically targeting peer to peer programs. It seems more like the problem is they're cutting out specific users who exceed a certain amount of bandwith, is that correct? Is there a way to make certain this is Optimum's fault, and to prove they are deliberately doing this? What kind of records could I subpoena that would indicate they're enforcing this kind of policy? Why haven't the attorneys for Limewire already investigated this issue? Any other suggestions would be greatly appreciated.

Lime_Wired April 8th, 2006 06:20 PM

i got an e-mail reply
 
"Dear kidzapper@aol.com:

Thank you for contacting Optimum Online regarding your question about third party programs. We apologize for any inconvenience this may have caused you and will be happy to assist.

We would like to advise you that Optimum Online allows full connectivity to the internet. Firewalls to have the capability of blocking out ports. Program like you mention may need certain ports open and it's possible a firewall maybe blocking access.

For additional information, please feel free to review our FAQ located at http://www.optonline.net/Support . If you require further assistance you may contact us via:

Email: http://www.optonline.net/Cservice/Ar...icle%3D1993861

Live Support: http://ool.hopto.org

Phone: http://www.cablevision.com/index.jht...ype=phone_list

Thank you again for contacting Optimum Online. Have a nice day.

Sincerely,
Technical Support
3672"

they gave me bullsh*t

axxeman April 8th, 2006 06:23 PM

Yeah, they gave me a similiar line of garbage. Obviously they will not come clean and tell us the truth.
I'm extremely dissatisfied with them.

Grandpa April 8th, 2006 11:09 PM

hughes

This is not the first time Optimum users have had this happen to them. It happened Back in Dec. 2005. The first link is when we noticed a sudden influx of Optimum users not being able to connect.

The second link is when Optimum admitted the problem was on their end and were working on it. They never admitted they were blocking or shaping P2P traffic though.

Now the same thing has happened again all of the sudden a few days ago we started seeing a large group of Optimum users not being able to connect all of the sudden. Which strongly points to the problem being on their end. You might want to read through the links at the very least it will give you some knowledge of Optimum's previous behavior.

With that knowledge at least the service rep will not be able to lie to you. There are a couple of links in those threads that explain what technology they use to shape of filter P2P apps.

http://www.gnutellaforums.com/showth...hlight=Optimum

http://www.gnutellaforums.com/showth...hlight=Optimum

hughes April 9th, 2006 08:59 AM

Grandpa,

I read through the previous posts, and judging from everyone's complaints it seems as though Optimum recently began using a program that detacts p2p programs and cuts the bandwidth of those users so they can free up bandwidth to sell more subscriptions.
http://www.sandvine.com/products/p2p_element.asp
http://www.ipp2p.org/docu_en.html

OOL's user agreement states that it "reserves the right to protect the integrity of its network and resources" by port blocking and putting limits on bandwidth. However, there is nothing indicating the integrity of their network has recently been compromised by a shortage of bandwidth. If that was true, at the very least they wouldn't lie to their customers when they call tech help to complain, they'd simply say they were working on the problem. It seems as though they are deliberately blocking p2p programs for the sole purpose of selling additional subscriptions. The problem is proving it.

Other posters have mentioned a previous lawsuit about an ISP out west that was taking similar action. I did a quick search and couldn't find much. I'll try to look into that further and see what the outcome was.

In the meantime, here's a suggestion to get Limewire up & running! I came accross a program that will assign you a new IP address not owned by your ISP. If it works, your ISP will no longer be able to determine that you are using a P2P network and will not be able to block or throttle your usage.

http://www.secureix.com/index.shtml

If anyone tries it, let me know if it works!

Bugz April 9th, 2006 09:55 AM

It Works ^^^^^^^^^
 
Yo0o0 I Got Great News Use The Information Mentioned Above About That Secureix Thingy It Works My Limewire Is Workin Perfectly Now Thanx Guy I Realli Appreciate It. Omg This Is The Best Invention I Bet Ool Feel Like ***** Now Lmao :d :) :d :)

hughes April 9th, 2006 12:30 PM

It's girl, and you're welcome!

Glad to hear it helped. Now spread the word!

5serious April 9th, 2006 01:26 PM

Quote:

Originally Posted by hughes
Grandpa,

I read through the previous posts, and judging from everyone's complaints it seems as though Optimum recently began using a program that detacts p2p programs and cuts the bandwidth of those users so they can free up bandwidth to sell more subscriptions.
http://www.sandvine.com/products/p2p_element.asp
http://www.ipp2p.org/docu_en.html

OOL's user agreement states that it "reserves the right to protect the integrity of its network and resources" by port blocking and putting limits on bandwidth. However, there is nothing indicating the integrity of their network has recently been compromised by a shortage of bandwidth. If that was true, at the very least they wouldn't lie to their customers when they call tech help to complain, they'd simply say they were working on the problem. It seems as though they are deliberately blocking p2p programs for the sole purpose of selling additional subscriptions. The problem is proving it.

Other posters have mentioned a previous lawsuit about an ISP out west that was taking similar action. I did a quick search and couldn't find much. I'll try to look into that further and see what the outcome was.

In the meantime, here's a suggestion to get Limewire up & running! I came accross a program that will assign you a new IP address not owned by your ISP. If it works, your ISP will no longer be able to determine that you are using a P2P network and will not be able to block or throttle your usage.

http://www.secureix.com/index.shtml

If anyone tries it, let me know if it works!

Any idea on how to set that up with windows 98? i think the setup steps they provide does not correspond with win 98.

Lime_Wired April 9th, 2006 04:29 PM

mine limewire is working perfectly...i dont know how but i left the room and my 5 year old brother started screwing around with the computer and limewire started working again. I AM SO happy! it has been working for 3 hours now

bulldog123 April 10th, 2006 12:55 PM

Mine still doesn't work and OOL refuses to tell me that they're blocking ports.

kylek911 April 10th, 2006 02:26 PM

I tryed it it worked 1 time and after that it said unable to establish the VPN connection. Are they blocking that now to?
Quote:

Originally Posted by hughes
Grandpa,

I read through the previous posts, and judging from everyone's complaints it seems as though Optimum recently began using a program that detacts p2p programs and cuts the bandwidth of those users so they can free up bandwidth to sell more subscriptions.
http://www.sandvine.com/products/p2p_element.asp
http://www.ipp2p.org/docu_en.html

OOL's user agreement states that it "reserves the right to protect the integrity of its network and resources" by port blocking and putting limits on bandwidth. However, there is nothing indicating the integrity of their network has recently been compromised by a shortage of bandwidth. If that was true, at the very least they wouldn't lie to their customers when they call tech help to complain, they'd simply say they were working on the problem. It seems as though they are deliberately blocking p2p programs for the sole purpose of selling additional subscriptions. The problem is proving it.

Other posters have mentioned a previous lawsuit about an ISP out west that was taking similar action. I did a quick search and couldn't find much. I'll try to look into that further and see what the outcome was.

In the meantime, here's a suggestion to get Limewire up & running! I came accross a program that will assign you a new IP address not owned by your ISP. If it works, your ISP will no longer be able to determine that you are using a P2P network and will not be able to block or throttle your usage.

http://www.secureix.com/index.shtml

If anyone tries it, let me know if it works!


amybaby April 10th, 2006 03:03 PM

this sux
 
omg im having the same problems, I live in the Bronx and lately my limewire is just plain disconnected im sooo frustrated so now whats the point of buying an ipod??

bulldog123 April 10th, 2006 04:41 PM

There's other places to get music...

frrok01 April 10th, 2006 04:43 PM

hey guys,

I am in Brookyln as well and i am on a mac. I am unable to connect to limewire and a mac p2p ,aquisition...wtf? its def NOt because i have ool voice because it worked after i got it. This just happened to me about 2 weeks ago. i just checked with my freind and he cant connect either. anyone else on a mac?

frrok01 April 10th, 2006 05:06 PM

yes
 
Quote:

Originally Posted by hughes
Grandpa,

I read through the previous posts, and judging from everyone's complaints it seems as though Optimum recently began using a program that detacts p2p programs and cuts the bandwidth of those users so they can free up bandwidth to sell more subscriptions.
http://www.sandvine.com/products/p2p_element.asp
http://www.ipp2p.org/docu_en.html

OOL's user agreement states that it "reserves the right to protect the integrity of its network and resources" by port blocking and putting limits on bandwidth. However, there is nothing indicating the integrity of their network has recently been compromised by a shortage of bandwidth. If that was true, at the very least they wouldn't lie to their customers when they call tech help to complain, they'd simply say they were working on the problem. It seems as though they are deliberately blocking p2p programs for the sole purpose of selling additional subscriptions. The problem is proving it.

Other posters have mentioned a previous lawsuit about an ISP out west that was taking similar action. I did a quick search and couldn't find much. I'll try to look into that further and see what the outcome was.

In the meantime, here's a suggestion to get Limewire up & running! I came accross a program that will assign you a new IP address not owned by your ISP. If it works, your ISP will no longer be able to determine that you are using a P2P network and will not be able to block or throttle your usage.

http://www.secureix.com/index.shtml

If anyone tries it, let me know if it works!

dude...this tottally worked. im connected now. I'll keep monitoring it and let you guys know if it fails. but right now i'm good. on both p2p's aquisition(mac) and limewire

thanks!
frroK

solja April 11th, 2006 01:07 AM

im on a mac.....as far as the port forwrading and other stuff people used to fix it.....it never worked for me. tried everything, funny thing is my friend in long island who has the same 50% upgrade from optimum connects fine. no firewall and runs perfect..dunno why

shady79 April 11th, 2006 06:01 AM

Secureix VPN Connection
 
Can someone who has be able to get the secureix vpn connection to work for them pleasse list the steup options. I have tried to connect but cannot get it to work. Does it also have to be configured by your firewall? thanks..

Pheragas April 11th, 2006 01:56 PM

OMG IT ACTUALLY WORKED!! I tried EVERY other suggestion on the forums but this is the only one that worked. For shady i did not have to change anything with my firewall to work. I couldnt connect at first but that was because i copied the pw wrong, duno what your doing wrong sorry

DiCeDat1 April 11th, 2006 02:59 PM

Ok I am kinda confused..because the directions say: Select "Do not dial the initial connection" lol I cannot find that..through the whole installation?? any1 help me plz???!!! ty

DiCeDat1 April 11th, 2006 03:16 PM

oh...nvm I dont need any help w/e

Lord of the Rings April 11th, 2006 03:52 PM

Can anybody describe the whole process in detail for the average OOL user to understand please! ;) Please describe what they need to do (the dummies instructions to doing this) in detail so it's obvious to everyone who uses OOL. Step by step instructions would be very constructive for everyone. This might also be applicable elsewhere.


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