Yes my Speedtouch is a USB connection. Deleted the folder as you say but still no luck. changed the listening port also Norton is configured to permit all for the fire wall turned firewall off but LW still says it is behind a firewall. one green bar and no luck. when i have rest my preferences and LW starts up i get an error message saying "Limewire was unable to start the Digital audio acess protocol service ( for sharing files in itunes) this feature will be turned off. dont know if it is connected to this problem but still cant connect :-(