I'd suggest that you ask your ISP about this. I can find a Hitron (not Haltron) BRM 35202 & BRG3520... but neither of those is the model you've said you have. I can't find any info at all to tell me whether either of those devices has an internal firewall or supports UPnP... sorry.

Hopefully your ISP can tell you why your device is causing LW to show a firewall & help you to configure it

Oh well. I certainly appreciate your attempt at helping me and all of your patience. I'll try my provider. Thanks again.

Actually, I went back and looked and it is a Hitron BRG35202. Sorry about that...the letters are so small, you need a magnifying glass to read it. Is it possible that you can still help me?

Well that's just weird because the only 35202 I could find is a BRM... not a BRG

Like I said before, there just isn't much info about those at all & certainly not enough to give you any instructions for port forwarding. Did a manual come with the thing?? Is there a switch anywhere for UPnP? If you can find a UPnP switch then turn it on & choose 'use UPnP' within LW's options > advanced > firewall config, then apply.

Did you get the router from your ISP? If they sold it to you then they should be able to help you out with any problems. I'm really sorry but I can't tell you much more! Hope you can sort it out

That's just my luck! I did go in and look in my firewall config and it shows that it's using UPnP, so I have no idea what's going on here. Ay yay yay! I'll get in touch with my ISP. Thanks again and I'll stop bugging you now.