If there's no other brand or model on the modem, you could ring Shaw & ask them.

it says terayon on the modem and i think the model name is artestyn


by the way i tried http://www.limewire.com/english/content/firewalls.shtml following the steps but still there is a brick

From what I've seen on Google, Artesyn make power supplies. So that won't be the model. Have a look on the modem again (underneath too), the model might have letters & numbers together.

i think the model name is SSL20 - 7660 any help...??

1. OS version? Windows 98
2. What firewalls you have? None to my knowledge.
3. How much ram? 512
4. Hard Disk space available? 7 gig
5. Connection type? adsl
6. Modem & router brand name & model numbers? Billion Wireless firewall router.
7. Where are you trying to connect from ? Home
8. What version of LimeWire (LW) & Java do you have? 4.12.6 java updated yeaterday
9. Who is your ISP provider ? TPG
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "operation timed out when attempting to connect to http://www3.limewire.com:6346/"
11. Are you sharing the connection with other computers or p2p sharing programs? Yes, Wireless laptop running through same router
12. Is this a your 1st try at FW or is this a new problem with an experienced user. Lime wire had been working for years with out a problem until bout 2 weeks ago
13. Do you see a brick wall in front of the blue world icon at the bottom of FW's interface? Sure do an i cant get rid of it.

Hey all ! How goes it w/you ?? I'm O.K.-a newbie to the forum, been lovin' L/W for a few yrs, now-Here's MY problem..... this seems to be the only place I can post-I looked for an "I agree" at the end of rules -there isn't one-I "click"ed"the blue line" to input my sys.info & config., AND NOTHING-Sooo.... Hi, How You Doing??
Haven't had any problems-except for bearshare clients D/L-ing from me tend to get stuck sometimes-I am pretty sure that the prob there is w/them-has happened through WIN vers's:98,ME,ME PRO,2000,2000 PRO,and XP PRO-didn't keep Vista around long enough to even add my shared file- WHAT A P.O.S. program !
Anywho's, looking @ the ISP's, when they drop off and re-link, they get the rest of the file....So, anyway, since I'm at this thread, did anybody ever tell the people w/ firewall issues they can scroll over the f/w symbol and, in MOST cases, get info about the f/w, and then simply open the program(F/W),goto settings/permissions, and allow L/W with full program access ??Seems to be an easy fix, even for a newbie????