To error on the side of caution, I'd be careful what you ask your IT people. After all, you ARE at work and using their computer for downloading purposes and some companies would take that seriously as a No-No. I know my work is pretty serious about how we use the internet. If we're caught downloading anything, especially files that could harm the computer network, we're as good as "out the door"

and so it should be...work is for working, not playing online, or running that fat hole in ones face on the phone, and certainly not for illegally downloading...think of the liability position the company gets put into by such activities...

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So Long and Thanks for All the Files
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I just know one of my coworkers asked an IT guy one time why his ebay was acting funny and the IT guy reported him. He was "counciled" about his internet usage policy and that was that.

We still go to ebay once in a while, but know better than to ask IT anything about why something doesn't work unless it's work related