OS version? (eg: Windows 98) Windows XP SP 2

2. What firewalls you have? Windows Firewall - turned off

3. How much ram? 512 MB

4. Hard Disk space available? 120 GB

5. Connection type? (eg: dialup, broadband, cable, etc.) Cable

6. Modem & router brand name & model numbers? Arris Tm402p/110

7. Where are you trying to connect from (house, appartment complex, school,
student accomodation, work, etc.)? House

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu
Help>About LW...) Will show both LW & Java version. LW 4.12.11 , Java 1.6.0_01

9. Who is your ISP provider (Internet Service Provider)? Comcast High Speed Internet

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked!!

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No

12. Is this a your 1st try at LW or is this a new problem with an experienced user. New Problem

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, and no known firewalls running

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Has been working before