Originally Posted by mickjapa108

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?

XP HOME EDITION

2. What firewalls you have ?

WINDOWS, SYGATE, F-SECURE (bundled with anti-virus) - NOTE: LimeWire previously worked although there was a brick in front of the globe.

3. How much ram ?

504 MB

4. Hard Disk space available ?

109 GB

5. Connection type (eg: dialup, broadband, cable, etc.) ?

ADSL

6.Modem what brand name & model numbers ?

MODEM IS D-LINK DSL-300G

7.Router brand name & model numbers ?

N/A - NO ROUTER

8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?

HOME

9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?

LimeWire: 4.12.15
Java: 1.6.0_01


10. Who is your ISP provider (Internet Service Provider) ?

TELUS

11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?

It works!

12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.

NO but have Bear Share installed.

13. Is this your 1st try at LW, or is this a new problem with an experienced user.?

NEW PROBLEM WITH EXPERIENCED USER

14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?

YES (but has previously worked like this)

15. Have you given full permissions for LimeWire to pass through your Firewall ?

YES (have even tried with firewalls turned off)

16. XP users, Please state XP firewall on or off.?

If you are referring to WINDOWS FIREWALL, have tried it with it both ON and OFF.

17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)

YES

18. Are you using Manual Port faward in LimeWire OR UPnP ?

NO

You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.