Could we have some more details, please??
System details - help us to help you (click here)

Hello and thanks for the response,

I believe I tried to give you as much as I could from the e-mail sent.

It is a Dell, Windows XP, RAM unsure of at this point. Been using the router method, same # for Limewire & Norton. Speaking of which Norton is the main antivirus, etc. protector. We do have the Windows version turned off. The provider is thru Qwest, I spoke with one of the reps and he says that our download speed is 1500 and the upload is 1000. Our ability is closer to a T1 than cable per his take. He also mentioned that the router thru the cable internet does provide some antivirus protection but was not specific. We are running the Limewire Pro and the Java upgrade says 1.6.0_02 There aren't any other computers system, we have run the original Limewire without any problem. There is a firewall on the bottom of the screen. We are home connecting. As far as RAM & hard disc space I can give that to you later if absolutely necessary. Country USA.

I hope that helps you some, because I really am finding this almost not worth the expense, my mind is completely fried!!!

Thanks again and I hope you can be my Knight in shining armour!!

JoAnne

You've left out some important details.

What is the brand & model of your modem/router (the firewall that LW detects might be within your router)?
Where are you connecting from (house, appartment complex etc)?
What version of LW are you using?

PLEASE stop including your email details in every post...read the forum rules
Forum Rules

After using the basic version & upgrading to the Pro version, it's always a good idea to do the following:
Delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

Or if you really don't want to answer those questions, this has worked for some people.
http://www.gnutellaforums.com/connec...-problems.html