1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.
Windows XP

2. What firewalls you have?
Windows, McAfee, ZoneAlarm.

3. How much ram?
768MB

4. Hard Disk space available?
99.8GB

5. Connection type? (eg: dialup, broadband, cable, etc.)
Cable.

6. Modem & router brand name & model numbers?
My Modem is from Motorola. I'm using Brighthouse Cable.
Router: Netgear [I've tried accessing it before but it needs a password and I don't have it]

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House.

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.16.7 and the latest Java Version.

9. Who is your ISP (Internet Service Provider)?
Brighthouse

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It says it worked.

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
My sister's computer. She connects through an Ethernet cord through my router.

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
Yes.

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Uh..

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
McAfee, ZoneAlarm Firewall, AVG Anti-Virus, AVG Anti-Spyware, AVG Anti-Rootkit, Spybot - Search & Destroy, Spyware Blaster, HijackThis.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
United States.

Don't have 3 firewalls running at once - you won't be more protected, the firewalls will just conflict with each other. Choose 1, configure it to allow LW & turn off the other 2. Once you've done that, restart LW.

Try to find the model of your Netgear router. If no model's showing on top of the router, turn it upside down & have a look underneath.

Have you been through all of the fixes in this thread?
If LW Will Not Connect

Windows is allowing it, as is McAfee and ZoneAlarm.

I shutdown ZoneAlarm and my Windows Firewall. It still doesn't work.

The most bars I've gotten since I got the upgrade was 1. It doesn't go any farther then that. I've tried looking for the two preference folders, I only have 1.
Same with replacing the Gnutella.net file.

I am having the same connection problems. I used to be able to connect with no problems. I went throught all the trouble shooting threads but still can't connect.os windows XP Norton ram is 512 mbbroadband connecting from homeISP is HTCtried the test and it did workUSAPlease help....

Same problem here. Can't connect after upgrading. Have always been able to get on before upgrading to this version. I have ZoneAlarm and it is configured to allow Limewire through. Windows XP, 1 gig of ram. It continually says "you are currently connecting to the network". It doesn't change. Nothing has changed on my computer except for upgrading the software.

***EDIT***

I fixed my problem by deleting my preferences folder '.limewire' and then resetting my preferences. Hope this helps.

You might only have 1 prefs folder, it depends on whether you've used really old versions of LW in the past.
After you deleted the prefs folder that you found...did you have to go through LW's setup wizard again?

Go & find your gnutella.net file...what's the size of that file?

search for the .limewire folder. then delete it. if you have accompanying 'shared' and 'incomplete' folder, anything that's associated with LW, delete them too. uninstall the current LW in ur computer, reinstall and configure the location/destination of ur shared and saved folder. it should be able to work just fine. it worked for me ;-)

Hope this helps. Thanks alot to Thunderess for the brilliant tip

I've tried uninstalling and installing the new version but nothing seems to work.

Help!!!

when you deleted it, did you make sure you got every scrap of it? and try instaling an older version

yo soy nuevo en esto, mi ingles no es tan bueno, baje lw sin problema logre bajar 4 canciones pero luego no he podido conectarme de nuevo, ya sesinstale el programa y lo instale de nuevo, si alguien me ayuda por favor