1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.
Windows XP

2. What firewalls you have?
Windows, McAfee, ZoneAlarm.

3. How much ram?
768MB

4. Hard Disk space available?
99.8GB

5. Connection type? (eg: dialup, broadband, cable, etc.)
Cable.

6. Modem & router brand name & model numbers?
My Modem is from Motorola. I'm using Brighthouse Cable.
Router: Netgear [I've tried accessing it before but it needs a password and I don't have it]

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House.

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.16.7 and the latest Java Version.

9. Who is your ISP (Internet Service Provider)?
Brighthouse

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It says it worked.

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
My sister's computer. She connects through an Ethernet cord through my router.

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
Yes.

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Uh..

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
McAfee, ZoneAlarm Firewall, AVG Anti-Virus, AVG Anti-Spyware, AVG Anti-Rootkit, Spybot - Search & Destroy, Spyware Blaster, HijackThis.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
United States.