LW is still Firewalled - Verizon dsl - Vista

[calycal42]

Before answering the questions, I want to add one quick point. I was using LW with Comcast Internet. I switched to Verizon DSL about 3 weeks ago and since then, it has not worked...

1. OS version? (eg: Windows 98) - Vista/Admin
2. What firewalls you have? - All disabled (had
3. How much ram? a lot
4. Hard Disk space available? a lot
5. Connection type? (eg: dialup, broadband, cable, etc.) - DSL
6. Modem & router brand name & model numbers? - Westell a90 7500 series
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? - townhouse
8. What version of LimeWire (LW) & Java do you have? The newest - 4.18.6
9. Who is your ISP (Internet Service Provider)? - Verizon
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? - Your Test worked...
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. - I have a wireless router, two other laptops are on it
12. Is this a your 1st try at LW or is this a new problem with an experienced user. - new problem, due to a new ISP
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? -YES!
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Originally set up as UPnP but I do not believe that works for Verizon. So I changed it to Port Forwarding
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall - None
16. What country are you living in? - USA

*Further explanation: After talking with Verizon's "advanced tech support" they said they could not help me but it does involve port forwarding. When I go to the Firewall settings for the router, I clicked the port forwarding tab, and created a new rule. They have a selection for LW. (I had to do this process for my XBox Live account). So I created the rule and LW is still saying there is a firewall. I have checked the forums for tips and advice (from deleting LW and reinstalling it), to restarting my computer and modem, but to no avail. PLEASE HELP

[wondering why]

When you created the port number for your westell did you put in place a tcp and a udp rule ??? You need to forward both of those ports with the same number ....

When you have done that you will need to enter that same number into limewire (Tools > Options > Advanced > Firewall)...

You will see the Manual Port Forward option as well as the Listening Rule option...Enter that same number into those options and select apply...

Just remember that you will only use just the one port number for it all...

[OLDUSER]

you have already try to change the limewire port you use ...

[calycal42]

Thanks for the response so far. I followed what you said and I tried to attach two pictures (one of the router screen..one of the LW screen). In case the attachments do not work, I will write about the two screens in details.

The router(rule) screen: In the Firewall settings:
LimewirePort ForwardingCALVIN-PC
Service Details Service Name Limewire</B>Type Port Forwarding</B>


EntryProtocolGlobal Port(s)Local Port(s)1both634663462tcp12141214


LimeWire Screen: I set the two ports to these numbers:
Listening Port - 6346
Manual Port Forward - 6346


After I set the numbers to be 6346, I reset my computer and unplugged my wireless router. After a good minute, I plugged my router back in and turned my computer. LW started up automatically and still says it is blocked by a firewall.

You mentioned that all the numbers should be the same, so that is why I chose 6346, instead of 1214 (that is the number that was assigned to 'both' with the pre-existing tab (limewire) for the rule.

If I tried to create a rule, it gave me three boxes to inport numbers, instead of two. Would this be better for me to do, instead of using the pre-existing "limewire" rule for my router? ex:
Define the first rule:ProtocolGlobal PortStartGlobal PortEndBase HostPortDirectionPort Direction tcpudpbothInOutSrcDst


Hopefully this gives you a better picture and can help provide a solution. Thanks again for your continuous help...already you all have shown more knowledge than my ISP..

[calycal42]

And if I did not make it obvious in my ramblings, the problem is still not fixed....

[wondering why]

I would go for a higher number something between 49152 up to 65535...

From what I can see from the screen shot of your router you still have two different numbers there...

I will give you the instructions for a different Westell model (I can't find any for the one you are using) It suggests to do a static IP, I just assumed that you had already done this as you mentioned port forwarding for your xbox...If you have never set up a static IP for your computer you will have to do this step, you only have to do this just the once...

These instructions also show you how to do that, although there not the ones for your router they will give you an idea of what the process is...

Port Forwarding for the Westell A90-327W15-06

[calycal42]

Well, I will try and create a new rule...

You said to use the same number. Lets say 50424...

So when I create the rule I will type in the following:

Check mark - Port forwarding (not port triggering)
Protocol - I can choose TCP, UDP, or Both. Im assuming I choose BOTH?
GLobal Portstart - 50424
Global Portend - 50424
Base Hostport - ? (should it be again 50424?)
Direction - In or Out?
- If Out, it gives me the option of Port Direction: DST or SRC?

Thanks...looking forward to having this fixed. You are being a big help...

[wondering why]

You said to use the same number. Lets say 50424... Sounds good

So when I create the rule I will type in the following:

Check mark - Port forwarding (not port triggering) Yes port forwarding
Protocol - I can choose TCP, UDP, or Both. Im assuming I choose BOTH? both...
GLobal Portstart - 50424 yes
Global Portend - 50424 yes
Base Hostport - ? (should it be again 50424?) yes....
Direction - In or Out? In
- If Out, it gives me the option of Port Direction: DST or SRC?

Once you have done that make sure you change the number for Manual Port Forward in lime as well as the Listening port to 50424 and select apply then ok....

[calycal42]

Wondering Why...

I was supposed to fly into my local airport at 11pm this evening, but due to delays I had to fly into an airport over an hour away from me. I just got into my place and in a matter of 5 hours I have to wake up to coach a little kids soccer team. I wasnt in the best of moods. I decided before I went to bed to see if you responded and after seeing you did, I tried it out.

My limewire works now and I couldnt be more appreciative!! Thanks for helping a stranger out; it made my day...

[wondering why]

Anytime...I'm glad you have it all sorted now...If you run into anymore problems just let us know....