Lord, Birdy or someone out there (still not connecting)

[that one guy]

still having connection problem. I am still not connecting. Can you believe it? I have xp and Windows Live OneCare. I also have the windows security center. In the security center it says some controls are controlled under a group policy. What does that mean? I am still getting the one green bar and no connection to LW. My son and I would greatly appreciate your help.

[skyliner]

Originally Posted by that one guy

still having connection problem. I am still not connecting. Can you believe it? I have xp and Windows Live OneCare. I also have the windows security center. In the security center it says some controls are controlled under a group policy. What does that mean? I am still getting the one green bar and no connection to LW. My son and I would greatly appreciate your help.

Hi 1guy
In Limewire Links (below) click on (If LW will not connect) and go through these fixes -- if still no good click on (system details) fill in and post back here

[that one guy]

system setup.
1.xp and yes, I am adm.
2. Windows security center and Windows Live OneCare
3. don't know
4. don't know
5. cable
6. Motorola----sbg900
7. house
8. Lw 4.14.6-----Java 1.6.0_11
9. tvs cable
10. this page could not be displayed
11. nno
12. I had LW about a year ago
13. yes
14. UpnP
15. One Care and Windows security center
16. U.S.
17. Java update about 3 weeks or so ago. I deleted that update and still nothing, so I re-installed it.
Thanks to you guys or gals. Your help is appreciated.

Thread merged... please keep all of your posts about one topic in the same thread, otherwise it's confusing

[skyliner]

sounds like a firewall is blocking you -- check that your router firewall is configured to accept Limewire as well as your software firewall. Also you should have replied in the thread of your first post -- this way we have continuity of your problem. Let us know how you get on

[that one guy]

Originally Posted by skyliner

sounds like a firewall is blocking you -- check that your router firewall is configured to accept Limewire as well as your software firewall. Also you should have replied in the thread of your first post -- this way we have continuity of your problem. Let us know how you get on

where do i check that?

[birdy]

Did you try changing port numbers? Your port test failed, so something's 'blocking' LW's default port. In LW tools > options > advanced > firewall > change LW's listening port to 65000 > apply > ok.

Windows Live OneCare comes with a firewall. So does XP.
You need to make sure that there's only one software firewall running on your computer.... so you need to turn off either XP's firewall or WLOC firewall

To check which firewall's turned on control panel > security centre. You'll see the firewall status (on or off). To check which firewall's turned on, click on the little arrows pointing down, beside the firewall.

To turn off the XP firewall go to control panel > windows firewall > click on the 'off' button > ok.

I don't use WLOC but I found this info about turning off the firewall: How do I disable the Windows OneCare firewall? :: Free Tech Support from Ask Dave Taylor!

Your Motorola has it's own firewall. You don't have to turn that off, but you might need to try port forwarding, if using UPnP isn't reliable. First thing you need to do is to set up a static IP address. See here: PortForward.com - Free Help Setting up Your Router or Firewall

Once you have the static IP address set up, then you can port forward. See here: Port Forwarding for the Motorola SBG 900

Remember... LW's listening port, port in LW's 'manual port forward' box & port forwarded within your router setup must all be the same number

[that one guy]

in windows security ctr it says some of my controls are controlled under a group policy. What does this mean? My security ctr. firewall is grayed out. I cannot disable that one. When I disable the onecare firewall, then that also turns the windows firewall off.Thanks for your help birdy. I feel l;ike we are almost there. please help me.

[that one guy]

I followed the steps to set up static ip, but afterward, I couldn't connect to internet.

[that one guy]

still nothing

[Lord of the Rings]

Need to check your ISP allows static ip's. Some don't.
Setting up a Static ip is where most people get it wrong. But this 'must' be done first before port forwarding can be done.
I can tell you there's been many users on these forums using same brand & model of router with problems. Just discovered why, SURFboard SBG900 - Motorola. The Motorola SBG900 does not support UPnP thus needs to be port forwarded or port triggered.

Apparently the SBG 900 does have a firewall configuration to set high, medium or low. See page 27 of manual.
Motorola SBG900 Manual = http://broadband.motorola.com/consum...User_Guide.pdf (2.9 MB acrobat PDF file)
Port Forwarding on page 44 or Port Triggering p.48). TCP/UDP combined should be chosen. Port to choose, choose one between 49152 - 65535, such as 64049. Reciprocate this port in the LW advanced -> Firewall setting for connection & listening ports.

Verifying ip address, page 62 of manual. ie: 1. Start menu, 2. Select Run, Type cmd & click OK. 3. Type ipconfig & press enter to display ip configuration.

* Port Triggering is slightly different to port forwarding. Not sure whether static ip is required for port triggering but would imagine so because most of these settings are based on ip address of particular computer or user. However I do not see a particular ip address entry point. So perhaps this is an alternative option.

* One thing I discovered whilst browsing the pdf manual is you 'do' need to reboot the router for changes to take effect. (p.76 of manual) This used to also be true with my 'old' router.