Hi, I used to have limewire on my laptop, but then restored it to factory settings. Now it won't work. Previously it worked 1st time without having to change anything.

Here are my system details:

1. OS version? Windows XP
2. What firewalls you have? Norton Smart Firewall (Norton Internet Security)
3. How much ram? 1Gb
4. Hard Disk space available? 17 Gb
5. Connection type? Broadband
6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4)
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have? Limwire: 4.18.8
Java: 1.6.0_11
9. Who is your ISP (Internet Service Provider)? Tiscali
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Only another laptop using wireless internet
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with experience user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP is enabled
15. What security programs are you using (antivirus etc)? Norton INternet Security
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country. England
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? I restored my laptop back to factory settings, but it previously worked 1st time

Please post back, or email me ASAP. Thanks

I've used LW forever and never had a problem, but I just got a new laptop with bigger and better stuff and LW won't connect. Windows firewall is turned on, but LW is listed as an exception. My Anti-Virus is AVG8, but LW is listed as an exception and I completely uninstalled AVG and no change. I also turned off the Windows firewall and no change. I have no other security programs. I'm using XP Pro. Any suggestions??

Try the fixes in the thread below. There's info there about how to reconfigure the Norton firewall. Double check that the XP firewall's off - that will conflict with Norton.
If LW Will Not Connect

Start off by
1. Deleting/replacing gnutella.net file.
2. Deleting preferences folder.
3. Changing port numbers.

If those don't help, go through the rest of the fixes in the help thread.

You could also try port forwarding for your router. The instructions are here: Port Forwarding for the Linksys WRT54Gv4
You'll need to set up a static IP address first: PortForward.com - Free Help Setting up Your Router or Firewall
LW's listening port, port in the 'manual port forward' box & port forwarded within router config all have to be the same number

Tiscali are well known for causing problems (connection & download) with LW - yes, sometimes out of the blue when the user's had no problems in the past. Use the forum search to look for Tiscali & you'll find lots of info

1. OS version? Windows XP
2. What firewalls you have? -Windows only
3. How much ram? 3Gb
4. Hard Disk space available? 145 Gb
5. Connection type? Broadband DSL
6. Modem & router brand name & model numbers? (Netgear WGT624v3) Modem is Alltel
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have? Limwire: 4.18.8
Java: 1.6.0_11
9. Who is your ISP (Internet Service Provider)? Alltel
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It does nothing and just times out
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Only another laptop using wireless internet I have another desktop musing the internet with me, but no P2P.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with experience user. I have used this version on another computer and recently bought a laptop. Now I can't connect-stillusing the same software as before and, as far as I know, everything is the same just a different computer.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes definetly there, but the exception is checked. also, i turned it off and nothing changed.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP is enabled I am not port forwarding and yes, UPnP is enabled.
15. What security programs are you using (antivirus etc)? AVG8 - I have entered an exception for LW. Also turned it off with no results.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country. USA
7. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? I restored my laptop back to factory settings, but it previously worked 1st time I have a new computer (Laptop)

I'm sending this to you because this problem really has me blinded. I have turned off the preferences and turned off the "show Tips at start up". I have changed port numbers, but have to say I'm out of my knowledge base on this stuff. I re-installed LW and it, again, set the port for "Listen-in" but still nothing. I don't know where the Gnutella.net file is (you suiggsted to turn it off or delete it. I guess I'm a little confused on that point.

thanks for your help..

If you click on this link... If LW Will Not Connect
... you'll find instructions for finding the gnutella.net file. If deleting that file & then restarting LW doesn't help, that link has more links where you can download a new gnutella.net file. There are instructions for replacing the gnutella.net file.

Make sure that your XP firewall is allowing LW (click on link): PortForward.com - Free Help Setting up Your Windows XP Firewall.

After you deleted LW's preferences folder, did you have to go through LW's setup wizard all over again?

Did you try all of the other fixes in the help thread?

Did you remember to click Apply after changing port numbers? Also, try a few different numbers in the range shown in the 'if LW will not connect' thread. If the port 6346 test doesn't work, it can sometimes mean that an ISP is blocking some ports.

You can also try port forwarding, rather than using UPnP. The instructions are here: Port Forwarding for the Netgear WGT624v3
First, you'll need to set up a static IP address: PortForward.com - Free Help Setting up Your Router or Firewall
LW's listening port, port in the 'manual port forward' box & port forwarded within router config all have to be the same number

I went to the location listed to find the gnutella file and I don't have one.. just 3 empty folders are there under "Limewire" folder. So I went to the sites listed to download the file and the first one can't find the file and the second one says it downloaded it. but I can't find it. Can you tell me where it downloaded it to?

I just found out how to download the gntella.net file, but it is password protected on the site. Can you help with this? The zShare site link to download the file is either out of date or something. No actual page will load from that link.

Same problem here, and I already tried everything from the "If LW will not connect"

1. OS version? Windows Vista Home Premium 32 bit
2. What firewalls you have? Only Windows'
3. How much ram? 4Gb
4. Hard Disk space available? About 190 Gb
5. Connection type? Broadband (5mbit)
6. Modem & router brand name & model numbers? D-Link DSL-2640B
7. Where are you trying to connect from? Home
8. What version of LimeWire (LW) & Java do you have? Limwire: 6.18.8
Java: The newest to date
9. Who is your ISP (Internet Service Provider)? GVT (Brazil)
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Another laptop using wireless internet
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with experience user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Port Forwarding
15. What security programs are you using (antivirus etc)? None
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country. Brazil
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? Got a new laptop

Additional Info: this is my 4th day with the new computer and I've already managed to download something with FrostWire and even connected to the LimeWire network once, but ain't working anymore. Also, right in the beginning I uninstalled Norton 360 (which came from factory) and right after that I got a blue screen message, so I had to reboot from last known good config, which quite messed up things over here. But everything else is working fine, including games, MSN, etc... Oh yeah, and I've already port-forwarded, got a static IP, everything you can possibly think of! Windows Firewall is off.

Right now I'm going to test Ubuntu and try to install some P2P program on it.

As I make progress, if any, I will post it so maybe you can use it. I just don't know where to turn at the moment.