LW4 Pro

[txturbo]

I purchased this back in 2004-2005. Its worked great until about 6 months ago. Suddenly stopped connecting. LW shows an error that says I don't have an internet connection or a firewall is blocking it. The only active firewall is in my router and I've done what the sticky says to do to allow LW to connect.I've tried all the connection solutions in the sticky area except for downloading a fresh version. My step-daughter brought her laptop with her several weeks ago and she couldn't connect either, but it connects when she is at home.
My ISP has changed hands several times since then, therefore my email address has changed also. I don't remember which one I had at the time of the order and I don't have the original email either. Is there any other way to find my account so I can redownload a fresh copy?

[birdy]

Back in 2004/5, buying Pro entitled you to free updates for 6 months after purchase. So your Pro's well & truly out of date. Sorry, but you'd need to buy Pro again if you want to download a Pro installer. Unless you have your Pro installer saved, installing a basic version would mean that you'd lose your Pro completely

If you originally bought Pro from a scam site offering some 'lifetime membership' then your email address would never have been in the official database.
Membership? - **BEWARE** - Download p2p Clients ONLY Thru Official Sites (click on link)

Is this the connection problems sticky that you've been looking at? If LW 4 Will Not Connect

Did you replace the gnutella.net file? Were there any fixes that you had trouble with? We need your system details

[txturbo]

I bought it directly from the limewire website. I could care less about updates, it was working fine until several months ago. My email address was in the database at one point because I had to redownload it once already, but that was a couple years ago.
Update....found my installer. Reinstalled and it still won't connect. I think my ISP is blocking.

1. OS version? Windows XP SP2
2. What firewalls you have? Only the one on the router
3. How much ram? 1G
4. Hard Disk space available? 50G
5. Connection type? cable
6. Modem & router brand name & model numbers?Belkin F5D9230-4
7. Where are you trying to connect from ? home
8. What version of LimeWire (LW) & Java do you have? LW Pro 4.9.30.1, Java 1.6.0_11
9. Who is your ISP (Internet Service Provider)? Comcast
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? My test worked!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.Cable modem to Belkin router then split to 4 computers. None of the computers will connect.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Experienced
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes_
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Tried it both ways
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall CA Antivirus...firewall not installed
16. What country are you living in? USA
17. Has anything in your setup changed recently? NO Have you updated your version of LW or Java?NO Have you added any new software or new hardware? NO Have you updated any software? NO Have you moved house, changed internet plan or ISP etc etc? NO

[birdy]

I only gave you info about Pro updates because you asked about downloading a fresh copy of Pro. LW don't keep old installers for download (apart from the last LW 4.18.8) & so if you wanted a Pro installer, you'd need to have current benefits to download.

AFAIK Comcast aren't blocking p2p any more - use Google to search for Comcast blocking p2p & you'll find info about the lawsuit etc. And if your test worked then it indicates that LW's default port isn't being blocked.

But regardless of that - did you try any different listening ports in the recommended range? Does every computer on your LAN use a different listening port for LW? If each computer is using LW then they'll need to have different listening ports. And if port forwarding's in place then they'll each need their own static IP address & port forwarding rules within the router setup.

After you deleted LW's preferences folder, did you have to go through the setup wizard again? Did you have any problems with replacing the gnutella.net file?

Before you set up port forwarding, did you set up a static IP address? PortForward.com - Free Help Setting up Your Router or Firewall

And did you use these instructions for port forwarding?: Port Forwarding for the Belkin F5D9230-4

[txturbo]

Originally Posted by birdy

I only gave you info about Pro updates because you asked about downloading a fresh copy of Pro. LW don't keep old installers for download (apart from the last LW 4.18.8) & so if you wanted a Pro installer, you'd need to have current benefits to download.

AFAIK Comcast aren't blocking p2p any more - use Google to search for Comcast blocking p2p & you'll find info about the lawsuit etc. And if your test worked then it indicates that LW's default port isn't being blocked.

But regardless of that - did you try any different listening ports in the recommended range? YES Does every computer on your LAN use a different listening port for LW? Until I had this problem, only one computer was using LW. I installed it on a different computer yesterday and had the same problem If each computer is using LW then they'll need to have different listening ports. And if port forwarding's in place then they'll each need their own static IP address & port forwarding rules within the router setup.

After you deleted LW's preferences folder, did you have to go through the setup wizard again? Yes Did you have any problems with replacing the gnutella.net file?No

Before you set up port forwarding, did you set up a static IP address?Yes PortForward.com - Free Help Setting up Your Router or Firewall

And did you use these instructions for port forwarding?: Port Forwarding for the Belkin F5D9230-4

Yes

[txturbo]

well.....I've tried everything I can think of and everything in the "LW4 won't connect" sticky and I still can't connect. Will buying the latest version of Pro get me better support?

[Lord of the Rings]

Well if they give better advice, it's your money. They won't give you much more advice than this probably User Cant Connect - LimeWire

I do know Belkin devices generally need to be port forwarded. And the usual problem with setting up port forwarding is the very first step (this is where most people make mistakes). If that's not done correctly then the entire process needs to be removed & repeated from scratch. That first step is setting up a static ip address. You will most likely need to reboot the computer after port forwarding. Setting up a static ip address for Windows XP. (BTW the static ip address should normally be a similar number to the router's address. But instead of eg: 192.168.2.1 which the router uses .. the static ip address should be something like 192.168.2.5 and 192.168.2.6 for next computer on network, etc.)

Also ensure you do NOT have more than one software firewall! All Windows from XP onward have a software firewall. Find the settings for it in the Control panels. Setting up an exception for LimeWire in your software firewall (click in link)

BTW sometimes one version of LW does not run well on particular set ups. So it 'might' be worth trying a different version. Try the 2nd link (Older LW Installers) in this link for example: http://www.gnutellaforums.com/window...lw-4-18-a.html)

[txturbo]

Thanks,but I've tried all of that stuff. Its been working great with the same router, same computer, same operating system for several years and without port forwarding setup.

[Lord of the Rings]

cool .. good to hear it works fine

If not, delete the LW prefs folder .. which is often the culprit. Other techniques are removing all incomplete files.

I would warn however, LW 4.9 is highly outdated. It will not connect to versions higher than 4.14. And it's connection file .. gnutella.net file is most likely out of date. BTW I never did like LW 4.9 .. 4.8 or 4.12 were much better. But as I've said many times, one version suits one system better than others.

[txturbo]

I think you misunderstood. Its not working right now, but it did work for several years with the same hardware that I have now. Nothing has changed except that it suddenly won't connect anymore.