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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old November 1st, 2005
Novicius
 
Join Date: November 1st, 2005
Posts: 4
kid noir is flying high
Exclamation downloads dissapearing from download list

while downloading a big file, it disappeared from the download list. Now i have an incomplete file that's not in the download list. How can i put it back in there? it's almost complete and i don't want to start all over again. Thanks!
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  #2 (permalink)  
Old November 1st, 2005
Novicius
 
Join Date: October 26th, 2005
Location: merseyside england
Posts: 4
tigerjack is flying high
Unhappy

Hi Kid
I can sympathize with you as this has happened to me.
I too would appreciate any help from fellow sufferers. cheers.
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  #3 (permalink)  
Old November 1st, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

Go to Limewire library>incomplete folders (at the bottom of the shared list on the left), and you should see your file in the window on the right. Highlight it and click resume. if it is in red, you may have problems, or you have previewed the file and what you are seeing is the previewed file in which case the incomplete download file should also be there.

WARNING Do not delete any completed files in the library windows or you will lose them totally!!!!!!!!!!!!!!!!!!!!

I hope this helps.

Also check Options or preferences> saving > days to keeep incomplete files and check that this reads something high like A year as the default setting will delete incompletes very quickly.
__________________
To get Phex Click on the Fox
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  #4 (permalink)  
Old November 1st, 2005
Novicius
 
Join Date: October 26th, 2005
Location: merseyside england
Posts: 4
tigerjack is flying high
Unhappy

Hi Hobo
Thanks for your help but already tried to resume incomlete files but they only started at zero again.
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  #5 (permalink)  
Old November 1st, 2005
Novicius
 
Join Date: November 1st, 2005
Posts: 4
kid noir is flying high
Default

thanks you, Hobo! i've just done that, but it says 0% The file remains the same but there seems to be some problems to resume the download... and it says 0%. Maybe it's just lack of sources, I don't know, I can find some possible sources searching though... Any idea what's happening?
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  #6 (permalink)  
Old November 1st, 2005
Novicius
 
Join Date: November 1st, 2005
Posts: 4
kid noir is flying high
Default

cool, there's two of us lost here.

hi tigerjack!
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  #7 (permalink)  
Old November 1st, 2005
Novicius
 
Join Date: October 26th, 2005
Location: merseyside england
Posts: 4
tigerjack is flying high
Default

Hi to you kid
Im a newbee too. If I learn anything Ill let you know.
Cheers.
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  #8 (permalink)  
Old November 1st, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

occasionally a file will resume from zero, I've no explanation to that. If every single file resumes from zero it indicates a problem.

If you resume a file from the incomlete folder, it will normally go to the downlad window and start a coundown looking for sources. If you are lucky it wil start downloading again from where it left off.

If you do another search and find a file with what look likes a broken file icon, it means you have that file, incomplete, and it should resume if you go to download.

If you move your incomplete folder or Limewire or your computer crashes, it is possible that your incomplete downloads may become damaged.

If you find a similar file ( same but not with a broken icon eg) and you try to download it will not resume an incomplete file it will be to all purpuses a new and different file. It is just possible that Limewire might identify a file like this as the same file and then be unable to resume the incomplete as it is in fact not the same file. I have had a related problem once or twice when all files with the same name as I had just downloaded were showing green ticks, but some had different bit rates and sizes, Limewire just identified them all, wrongly, as the same. Restaring Limewire cured that problem.

I just put down some thoughts which have all been explored, but amongst them you might find something useful.
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  #9 (permalink)  
Old November 1st, 2005
Novicius
 
Join Date: November 1st, 2005
Posts: 4
kid noir is flying high
Default

****... the file is damaged.

that's what's up.

Thanks, Hobo!
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