Ok, i downloaded '*****', which is in avi format. once the download had finished, it saves into My Music as i ask it to. When i go to view the video, i click on My Music, after a few seconds a message appears displaying ' windows explorer has encountered an error' and gives me the option whether to not send the error information ( just like when a program crashes'. as soon as i hit 'dont send' my taskbar and icons disappear then return. The only way to get rid of the message is by deleting the file. i have researched but have not been successful. I hope this is significant information !

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