Astounding Statement By Isp!

[caseybob]

After several weeks when my ISP Eastlink.ca tech support phone people said they just couldn't understand why I was only getting 3KILOBYTES p/sec UPload on P2P, I switched to a higher ($30 more) 5Mbit connection. UPload speed stayed exactly the same at 3KB..what!
After posting (Major Upload Problem) with you first learned about ISP shaping/bandwidth throttling in great reply by 6 Pac. With this new info, spoke to tech supervisor, who admitted they do throttle your P2P UPloads at peak times, but nothing nearly as harsh as my immoveable 3KB Up. He then stated flatly there had to be something wrong with my computer, which runs XP Pro at 1400MHz, and suggested I try network in Safe Mode and further try a recent model laptop on my connection. Same old, same old, 3KB up. Left message for senior executive tech to call me...he did. In a short, aggressive, polite manner, he said,"We only provide download service, and you have no guarantees about uploading". At that point I would have chewed STEEL BITSnBITES after spending countless hours fruitlessly chasing the problem because of their mendacity and evasion, even upgrading my connection to the tune of $30 a month extra. I understand that some reasonable ISP throttling of P2P is necessary, but their evasiveness and refusing to tell a client the true reason was INEXCUSABLE! Anyone else with similar suspicious problems, PLEASE post reply.
Thanks, caseybob