Hi Birdy,
Yes I did try changing ports with no success but only changed the value in the listening port and the upnp is allowed. I don't know how to alter things in the router,although I know how to get into it.
The speed from the download at magnetmix was 2 hosts at 7-12 kb/s.
Thanks,
Peter

p.s. Will not allow me to download the Java software, keeps coming up with fatal error message

Well since the magnetmix download was slow, I'd be looking at your ISP as a suspect

No, seriously, since they have that FUP in place & since speeds have dropped off since you've been with Sky Broadband...it sounds suspicious.

Especially since you're not even seeing the firewall icon...being firewalled can slow down speeds. That's not your problem. If changing ports didn't help, there's not too much that we can do. If it's an ISP issue then there's probably not much that you can do either, apart from changing ISP

T hanks for your help Birdy, much appreciated.