System details - help us to help you Please.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

Cut n paste Just these Questions,put your answers in bold text Thank You.

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
10. Who is your ISP provider (Internet Service Provider) ?
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
15. Have you given full permissions for LimeWire to pass through your Firewall ?
16. XP users, Please state XP firewall on or off.?
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.

__________________
mickjapa108

Ive got the same problem as JaccoG..

1. what OS version: XP Home Edition
2. What firewalls you have: Sygate Personal Firewall & Windows Firewall (not in use)
3. How much ram: 1024 mb ram
4. Hard Disk space available; 46 GB
5. Connection type: cable
6.Modem what brand name & model numbers: motorola sb42e
7.Router brand name & model number: Linksys Befsr41
8. Where are you trying to connect from: Student accomodation
9. What version,LimeWire & Java, are you using: LW:4.12.6 Java: 1.6.0_01
10. Who is your ISP provider (Internet Service Provider) ? @home (dutch provider)
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Your test worked
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up: Yes, but other computers around here are still able to use LW the normal way (downloading with around 100 kb/s)
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? new problem with experienced user
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes
15. Have you given full permissions for LimeWire to pass through your Firewall ? Yes
16. XP users, Please state XP firewall on or off.? off
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)": Yes
18. Are you using Manual Port faward in LimeWire OR UPnP ? UPnP

I used to download with 150-200 kb/s but now it's only 1 kb/s...no matter what song..can someone help me please?

Thanx a lot!

Miguello Hi

First roll back to, Java Runtime Environment (JRE) 5.0 Update 12
Now! Go to,
START/Set Program Access/Change or Remove Programs,
now completely remove all versions of java.
Re BOOT Your computer NOW.

Now! Use this Blue Link to get "Java Runtime Environment (JRE) 5.0 Update 12" Use the off line installer, NOT the (recommended) one, 4th one down.
Java SE Downloads - Previous Release - JDK 5
When Download is completed.
Disconnect from internet, close ALL apps n reinstall java.

Try switching to Manual Port forward using port numbers between 45000 To 65000
Both Manual Port forward No, & listening port should be set at the same number
In LimeWire, GO to Tools/Options/Advanced/Firewall Config & use Manual Port forward.

This blue link will open on the page to configure your router BEFSR41.
& dont forget to create a static IP first, & click apply after changing each setting.
PortForward.com - Free Help Setting up Your Router or Firewall

__________________
mickjapa108

Yahhhooo!! Thanx mate! It works fine again

Your most welcome.
Peace.

__________________
mickjapa108

1. what OS version (eg: Windows 98, XP,OSX, Vista) XP
2. What firewalls you have Windows Firewall
3. How much ram 512
4. Hard Disk space available 30Gig+
5. Connection type (eg: dialup, broadband, cable, etc.) 10Mb/sec
6.Modem what brand name & model numbers [B]**********/B]
7.Router brand name & model numbers Linksys
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) House
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version. The Newest
10. Who is your ISP provider (Internet Service Provider) Telenet
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens Your test worked
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. I only download through the Home pc, which Is conected to the router, which is connected to the modem
13. Is this your 1st try at LW, or is this a new problem with an experienced user. I've been using it for years now..
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface No Brick wall.. firewall for that matter
15. Have you given full permissions for LimeWire to pass through your Firewall I have
16. XP users, Please state XP firewall on or off. Off AFAIK
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" You Bet
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP UPnP
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

There

Hi JaccoG

Universal Plug and Play may not be working properly Due to this update. "Security Update for Windows XP (KB931261)"
Removing this update is not Recommended & could make your computer vulnerable to attack.
For more info on this update, click on this blue link.
Microsoft Security Bulletin MS07-019: Vulnerability in Universal Plug and Play Could Allow Remote Code Execution (931261)

If this update is installed on your computer & UPnP is in use by Limewire,
Try switching to Manual Port forward using port numbers between 45000 To 65000
Both Manual Port forward No, & listening port should be set at the same number
In LimeWire, GO to Tools/Options/Advanced/Firewall Config & use Manual Port forward.

If you are using a router to connect, that will also need configuring.
Find your router listed here, Use this blue link. & don't forget to create a static IP first, & click apply after changing each setting.
PortForward.com - Free Help Setting up Your Router or Firewall

Latest java is causing problems for many so roll it back.
Now! Go to,
START/Set Program Access/Change or Remove Programs,
now completely remove all versions of java.
Re BOOT Your computer NOW.

Now! Use this Blue Link to get "Java Runtime Environment (JRE) 5.0 Update 12" Use the off line installer, NOT the (recommended) one, 4th one down.
Java SE Downloads - Previous Release - JDK 5
When Download is completed.
Disconnect from internet, close ALL apps n reinstall java.

If you need help, Shout, If it fixed your problem or not, Feedback helps others

Your Servant,
Peace.

__________________
mickjapa108

I am an experienced user that just recently started having trouble. It's driving me nuts.
Please, whomever may respond, be really, really specific about fixes. I am not the most computer-literate person out there.
thanks!!
1. what OS version (eg: Windows 98, XP,OSX, Vista) Vista
2. What firewalls you have Windows Firewall
3. How much ram 2044 MB
4. Hard Disk space available 230 G
5. Connection type (eg: dialup, broadband, cable, etc.) Cable
6.Modem what brand name & model numbers Don't know - got it through ComCast
7.Router brand name & model numbers Linksys
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) House
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version. LimeWire Pro 4.12.11
10. Who is your ISP provider (Internet Service Provider) Comcast
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens Your test worked
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. I only download through the Home pc, which Is conected to the router, which is connected to the modem
13. Is this your 1st try at LW, or is this a new problem with an experienced user. I've been using it for years.
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface Yes
15. Have you given full permissions for LimeWire to pass through your Firewall Yes
16. XP users, Please state XP firewall on or off. n/a
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" No, but the computer is only 2 months old
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP UPnP

1. what OS version (eg: Windows 98, XP,OSX, Vista) ? XP
2. What firewalls you have ?NORTON, WINDOWS TURNED OFF
3. How much ram ?512
4. Hard Disk space available ?99.30 GB
5. Connection type (eg: dialup, broadband, cable, etc.) ?BROADBAND
6.Modem what brand name & model numbers ?HN7000S
7.Router brand name & model numbers ?NO ROUTER INSTALLED, DIRECT CONNECTION TO PC
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?HOUSE
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?4.12.11 PRO, 1.5.0_12
10. Who is your ISP provider (Internet Service Provider) ?HUGHESNET
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?THE TEST WORKED
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.NO SHARED CONNECTIONS
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?NEW PROBLEM, I'VE USED IT FOR ALMOST 2 YEARS, THIS PROBLEM JUST STARTED A COUPLE OF MONTHS AGO
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?YES
15. Have you given full permissions for LimeWire to pass through your Firewall ?YES
16. XP users, Please state XP firewall on or off.?OFF
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?YES, INSTALLED ON 04/12/2007
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?UPnP
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

southflboi1972,

A few other people have had problems with HughesNet. Looks like they changed their FAP around mid April...is that when you started having trouble?
The Fair Access Policy (FAP)

Read through this thread also, see if anything helps.
http://www.gnutellaforums.com/downlo...irewalled.html

Try this version of Java. Use the JRE offline installer & remove your current Java version before you install this one.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

You could try changing ports. In LW tools > options > advanced > firewall config. Change LW's listening port to 64049 (or something in the range of 49152 - 65535) > Apply > ok.

You could also delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

Did you always see the firewall icon? That's probably from your modem but AFAIK there's no way of setting up port forwarding for that unless you can set up a static IP (which involves changing plans) & add a router. The thread below is long but gives a lot of info
broadband help » Forums » HughesNet Satellite » [HN7000S] UTorrent problem, port closed, no router, how do I ope