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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


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Old October 1st, 2007
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That's ok...I need to have a look at what is going on...Can you supply these details please...
http://www.gnutellaforums.com/connec...-you-post.html
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Old October 1st, 2007
Apprentice
 
Join Date: September 30th, 2007
Posts: 5
sleepytree is flying high
Lightbulb hmm alrighty.

heres what i can get

1. OS version? (eg: Windows 98)
Vista home edition
2. What firewalls you have?
idk how to find that out..
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
cable
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
student, house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
i followed what grandpa said
9. Who is your ISP (Internet Service Provider)?
AT&T
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

Internet Explorer cannot display the webpage


Most likely causes:
  • <LI id=causeNotConnected>You are not connected to the Internet. <LI id=causeSiteProblem>The website is encountering problems.
  • There might be a typing error in the address.
What you can try:

Diagnose Connection Problems

More information


11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
its just the cable from outlet to computer
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
first try, had it on a mac, but not vista. im a new vista person
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
yep.
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
im sorry..i have no idea what this is..
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
we have nortons
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
USA
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Old October 1st, 2007
wondering why's Avatar
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Ok because you are in student accomodation do you have a little black box hooked up to your computer that connects you to the internet ??
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Old October 1st, 2007
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yep. its blue and the cable comes out of that, and into the computer. my internet works fine for everything else (obvioulsy inm on this)
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Old October 1st, 2007
wondering why's Avatar
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Join Date: September 11th, 2005
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wondering why is just really nice
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That's cool...Can you have a look underneath it and tell me the make and model number for it...
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Old October 1st, 2007
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Join Date: September 30th, 2007
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hehe no problem. sorry for trouble im completely computer illiterate
Westell.
Versa Link Model 327W
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Old October 1st, 2007
wondering why's Avatar
You caught my eye
 
Join Date: September 11th, 2005
Location: Brisbane, Australia
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Your Modem/Router has a Nat Firewall within, so by port forwarding it, it should then allow limewire through...

These are your instructions...
This one is for Westell Versalink 327W
Port Forwarding for the Westell Versalink 327W

This one is for Westell Versalink-327W
Port Forwarding for the Westell Versalink 327W

Just check the instructions to see which one is yours...The difference being the -
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