1. OS version? (eg: Windows 98,XP.SP2. )? Vista Home Pre.
2. What firewalls you have? Windows off
3. How much ram? 1GB
4. Hard Disk space available? 155GB
5. Connection type? (eg: dialup, broadband, cable, etc.)? Cable
6. Modem & router brand name & model numbers? No label on modem, sorry and Netgear WGR614 v4
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW4.13. Java RE6
9. Who is your ISP (Internet Service Provider)? Time Warner Cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Works
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with semiexperienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes