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| General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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| I am at college and running on their ethernet connection that goes to my dorm room. 1. OS version? WINDOWS VISTA 2. What firewalls you have? NORTON ANTIVIRUS, WINDOWS VISTA 3. How much ram? 2,046MB 4. Hard Disk space available? A LOT 5. Connection type? ETHERNET-BROADBAND 6. Modem & router brand name & model numbers? 7. Where are you trying to connect from? SCHOOL 8. What version of LimeWire (LW) & Java do you have? 4.12.11, JAVA 6 9. Who is your ISP provider (Internet Service Provider)? 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? WORKS 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. SCHOOL ETHERNET CONN. 12. Is this a your 1st try at LW or is this a new problem with an experienced user. WORKED ON XP, NOT ON NEWLY INSTALLED VISTA COMPUTER 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface YES I DO |
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