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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


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  #1 (permalink)  
Old March 16th, 2007
Apprentice
 
Join Date: March 15th, 2007
Posts: 9
marvlo is flying high
Question NOT CONNECTING TO LW even w/ msg "your test worked!"

1. OS version? Windows Vista
2. What firewalls you have? pc/norton
3. How much ram? don't know
4. Hard Disk space available? 18 g
5. Connection type? (eg: dialup, broadband, cable, etc.) dsl
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.8.1
9. Who is your ISP provider (Internet Service Provider)? bellsouth
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it read "your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. typical router
12. Is this a your 1st try at LW or is this a new problem with an experienced user. no, it worked last month.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? no
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  #2 (permalink)  
Old March 17th, 2007
wondering why's Avatar
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Join Date: September 11th, 2005
Location: Brisbane, Australia
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You need to update your Java to 1.6....Use the offline installer....
http://java.sun.com/javase/downloads/index.jsp
Uninstall all older versions of Java first...

Uninstall the version of LW that you have by going to Start > All Programs > Limewire...The version you have is very old....

Also make sure you are not running windows firewall and your Norton one at the same time as they will clash...Make sure the windows one is disabled...

Then if you are still having problems, check to see if you have a wall in front of the globe...(you can't see this now because of the version you are running)

If you do you will have to supply your modem/router details (you can find the make and model number under it)...
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  #3 (permalink)  
Old March 18th, 2007
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Join Date: March 15th, 2007
Posts: 9
marvlo is flying high
Default Still Can't Connect- Pls Help

1. OS version? (eg: Windows 98) WINDOWS VISTA
2. What firewalls you have? YES
3. How much ram? DON'T KNOW
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.) DSL
6. Modem & router brand name & model numbers? DON'T KNOW
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? FM HOME
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.8.1
9. Who is your ISP provider (Internet Service Provider)? BELLSOUTH
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? IT CAME UP - "YOUR TEST WORKED!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. IT IS SHARED
12. Is this a your 1st try at LW or is this a new problem with an experienced user. NO. IT WORKED THREE WEEKS AGO
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? NO
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  #4 (permalink)  
Old March 18th, 2007
birdy's Avatar
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Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Don't start a new thread...post onto the one you've started before

Did you update your Java?
Your version of LW doesn't show a firewall indicator (as WW told you before) so OF COURSE you won't see a brick wall.
Did you make sure you're not using windows firewall with Norton?
Did you look for your modem/router info?

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  #5 (permalink)  
Old March 20th, 2007
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Join Date: March 15th, 2007
Posts: 9
marvlo is flying high
Default Java Update?

D-Link is the router i am currently using.
How do i "update Java" (where? how??)
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  #6 (permalink)  
Old March 20th, 2007
birdy's Avatar
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Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
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Scroll up to post #2. Click on the blue Java link that WW has given. Make sure to use the JRE offline installer. Remove your current Java version before you install the new one.

Do you have a model number for the D-Link?

As WW said, your version of LW's really old. The latest stable release is 4.12.11.
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  #7 (permalink)  
Old March 21st, 2007
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Join Date: March 15th, 2007
Posts: 9
marvlo is flying high
Talking B4 I proceed on....

if i install the newest version of LW- will that be to my benefit- vice uninstalling java- re-installing java... (on that, how do i un-install the old Java? where would that be located?? - I don't see an actual 'directory' for LW beside the LW pgm and LW Uninstall pgm.)

lastly, will there be a problem running the current LW pgm on the new Windows Vista OS??


Thanks in advance for your assistance and patience.
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  #8 (permalink)  
Old March 21st, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
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I use XP & remove Java from Add/Remove Programs (within Control Panel)...not sure whether it's the same on Vista??

If you love your LW 4.8.1 & have the installer saved (I guess you do, to have been able to install it on a Vista PC)...you can reinstall that version whenever you like, providing the installer is saved. The newer versions of LW have a few more features & bug fixes, you can check out what's new in versions here
http://www.limewire.com/english/cont..._history.shtml

Other people have been able to run LW with Vista, though there have been issues with McAfee, Java & a few other things that nobody's too sure about yet...Vista's so new & it takes a while for all the problems to come to light, as more people use it we find out more info.

Have a read through the threads in this Vista section...then you'll see the sorts of problems people are having, how they're solved etc & it'll give you more of an idea about LW & Vista.
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  #9 (permalink)  
Old March 22nd, 2007
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Join Date: March 15th, 2007
Posts: 9
marvlo is flying high
Unhappy updated Java- LW still does not connect

I've installed (online at first, then again offline) the jre java- and LW still does nothing but read 'connectiing'. no bars. nothing.

I think I will have to upgrade to the latest version- but my fear is that it may STILL not work in Windows Vista.

Can u tell me positively that this will work???
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  #10 (permalink)  
Old March 23rd, 2007
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Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,677
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No we cant guarantee you that it will work, but it's worth a try....

What you should do is back up the 4.8.1 installer....So if the latest version doesn't work you will have the option to get your old version back...

To do this go to your programs folder and open up the limewire folder (it should be there by default) now you will see many files right click on the installer and cut it and paste it into your documents folder....That's it, it's safe, now you can download the newer version and give it a try...

Just remember to save the new version to your programs folder....

Hopefully all the instructions I just gave you are the same in Vista as they are in XP....
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