do you have a antivirus ?
what operating system do you use?
i use xp so im going by what i use
disable system restore by right clicking my computer - properties- sys restire tab and check/uncheck box
restart in safe mode run antivirus restart to desktop and turn sys restore back on

if you dont have one GET ONE NOW
you can buy one or get AVG for free

i cant help w dl much but its good u got external if you have to format
UPDATE AV regularly

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**SWEET MELODY**