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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions |
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![]() 1. OS version? (eg: Windows 98) XP 2. What firewalls you have? Windows 3. How much ram? 256 4. Hard Disk space available? 97 gb 5. Connection type? (eg: dialup, broadband, cable, etc.) T1 6. Modem & router brand name & model numbers? n/a 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? school 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW, 4.12.6, Java, 1.5.0_03 9. Who is your ISP provider (Internet Service Provider)? n/a 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? cannot access page 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. yes, I am on a school-wide network that has allowed prior access. 12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem, user for 5 years 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes |
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Thread | Thread Starter | Forum | Replies | Last Post |
Pro Customer with no support! | peallen42 | Open Discussion topics | 7 | February 11th, 2007 10:40 PM |
LW Pro Customer Service | Jeffreyi | General Windows Support | 2 | January 9th, 2007 04:48 PM |
Where is customer support? | gregdrea | Getting Started Using LimeWire + WireShare | 21 | December 15th, 2006 09:01 PM |
Pissed customer | JewlsB | Connection Problems | 3 | June 12th, 2006 01:30 PM |
Customer dissatisfaction | Tim441 | Connection Problems | 1 | August 16th, 2003 08:24 PM |