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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


 
 
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Old May 29th, 2007
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Join Date: May 18th, 2007
Posts: 22
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1. what OS version (eg: Windows 98, XP,OSX, Vista) ? vista 64 bit
2. What firewalls you have ? norton internet security 2007 & windows maybe
3. How much ram ? 2gb
4. Hard Disk space available ? 372gb total 272gb left
5. Connection type (eg: dialup, broadband, cable, etc.) ? broadband
6.Modem what brand name & model numbers ? ?? same as 6
7.Router brand name & model numbers ? bt voyager 210 asdl router
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? flat with individual phone line
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? lw 4.12.11 java 1.6.0_01
10. Who is your ISP provider (Internet Service Provider) ? madasafish
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? your test worked!
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? new problem as experienced user
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? yes
15. Have you given full permissions for LimeWire to pass through your Firewall ? think so
16. XP users, Please state XP firewall on or off.? n/a
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? n/a
If Windows Updates are not seen, Tick the box at top of page, (show updates) 18. Are you using Manual Port faward in LimeWire OR UPnP ? Upnp
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

hope this helps

Thanks

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