birdy, i believe i've deleted the preferences folder already (as in my first post above).. although i see in this folder "C:\Program Files\LimeWire\LimeWire.exe" some other files that were last modified 1/29/07 - application (120kb), executable jar file (7mb), application extension (40kb).. i installed the new lw pro just 6/19/07..

i also have downloaded the java J2SE 5.0 as you instructed, and have changed compatibilty to Windows 2000 (my OS is windows xp)..

now for my system details:
1. OS version? (eg: Windows 98) - Windows XP version 2002 service pack 2
2. What firewalls you have? - Windows and Norton
3. How much ram? - 512mb
4. Hard Disk space available? - 132gb
5. Connection type? (eg: dialup, broadband, cable, etc.) - cable
6. Modem & router brand name & model numbers? -
Intel(R) 537EP V9x DF PCI modem located at PCI Slot 6 (PCI bus 5, device 5, function 0); i don't know where to find router data..
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? - from home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. -
i've downloaded J2SE 5 update 11 (after i deleted the old version)
9. Who is your ISP (Internet Service Provider)? - Cox
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? - ok
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. -
sharing internet cable connection with another home computer, but each functions individually (not networked)
12. Is this a your 1st try at LW or is this a new problem with an experienced user. -
i guess it's my 2nd, after i was scammed the 1st time..
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? - yes (on the 1st day only, because i can't open lw now)
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? - Intel(R) PRO/100 VE network connection; D-Link Airplus G DWL-G510 wireless pci adapter (rev.B) (i don't know if this makes sense )
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall - norton
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA