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  #1 (permalink)  
Old August 21st, 2008
technically ignorant lol
 
Join Date: August 21st, 2008
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Exclamation My dell craptop is in critical condition some1 pls help b4 it dies on me

Hello everyone! Hopefully someone can help as I would GREATLY appreciate it! Okay, so my friend downloaded limewire on my laptop w/out permission and after discovering I could get music I decided to keep it . Well, I, all of sudden got a virus and I imagine it was from one of the files I downloaded. So I then deleted the files and unistalled limewire. Limewire started to try to open itself but couldn't and in turn this white error message box about not being able to run limewire and java and it has x amount of memory appeared along with a grey error message box that said rundll.exe on the top and some other verbiage [forgive me I cannot remember what it said, as I am not at home ] and now internet explorer will not open. I do not have an antivirus software [more stupidity, i know ] and was wondering if someone knew of anything I could do to fix my hellian of a laptop. Thanx in advance folks!
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Old August 21st, 2008
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Honestly with the amount of spyware and bugs out there you really need to get some protection on your laptop...There are so many free programs that are just as good if not better than the paid ones...

With that being said try this fix...
http://www.gnutellaforums.com/231269-post141.html

Then install yourself at least 2 or 3 anti-spyware programs and only one antivirus program...Here are some choices....

Anti-virus:

avast!

AVG free

Avira Antivir

Antispyware etc:

Ad-Aware __(FREE)

Spybot - Search & Destroy __(FREE)

AVG Antispyware (formerly Ewido)

Once you have done that run a full system scan with your AV and then run the Anti-spyware programs....Remember to update them before running them...

If you still have problems after that you will need to post your situation at one of these forums for further assistance...

Bleeping Computer - Computer Help and Discussion
SpywareInfo Forum FAQ - SWI Forums
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Old August 21st, 2008
technically ignorant lol
 
Join Date: August 21st, 2008
Location: Tampa, FL
Posts: 4
sassycassy618 is flying high
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Please pardon my computer ignorance wondering why but how I am to access these wonderful sites you provided me with if I can't get internet explore to work?
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Old August 21st, 2008
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Well looks like you will have to take your laptop to a technician to have it fixed then...If you can't access anything through your browser you are basically screwed....Ignorance can be costly...
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Old August 31st, 2008
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Quote:
Originally Posted by sassycassy618 View Post
Please pardon my computer ignorance wondering why but how I am to access these wonderful sites you provided me with if I can't get internet explore to work?
then just what did you use to access this forum??????
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  #6 (permalink)  
Old August 21st, 2008
technically ignorant lol
 
Join Date: August 21st, 2008
Location: Tampa, FL
Posts: 4
sassycassy618 is flying high
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( that sucks but thank you anway I appreciate your advice )
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Old August 31st, 2008
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If you not adept at removing malicious software yourself the first thing you should do is backup your data. Pictures, music and so on that you don't want to lose. Next, get out your original Dell restore CD and run it. This will wipe everything off your computer and restore it to a "new" state.

Other than that, as mentioned previously, you'll need to contact a professional to get the malicious software removed.

You also need to break your "friends" knuckles as a warning to never install software on a computer that doesn't belong to them.


Quote:
Originally Posted by sassycassy618 View Post
Hello everyone! Hopefully someone can help as I would GREATLY appreciate it! Okay, so my friend downloaded limewire on my laptop w/out permission and after discovering I could get music I decided to keep it . Well, I, all of sudden got a virus and I imagine it was from one of the files I downloaded. So I then deleted the files and unistalled limewire. Limewire started to try to open itself but couldn't and in turn this white error message box about not being able to run limewire and java and it has x amount of memory appeared along with a grey error message box that said rundll.exe on the top and some other verbiage [forgive me I cannot remember what it said, as I am not at home ] and now internet explorer will not open. I do not have an antivirus software [more stupidity, i know ] and was wondering if someone knew of anything I could do to fix my hellian of a laptop. Thanx in advance folks!
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  #8 (permalink)  
Old September 2nd, 2008
technically ignorant lol
 
Join Date: August 21st, 2008
Location: Tampa, FL
Posts: 4
sassycassy618 is flying high
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I was posting this from work where the computers are nice and clean lol
I took my laptop to a professional and got it restored so thanks for the advice guys but she's back to normal now. )
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