Paid for it, but can't get it!

[Jarreth]

Hi

I am new to the forum and to Lime Wire, so Hello everyone!

I do have a problem though, I paid for Lime Wire Pro and acces to many things, but I when I went into it I had only been give access to basic Lime Wire and something called Share Pro. I have tried both upgrading and contacting tech support (I am a technophobe, by the way), but when I try it just tells me my email address is not recognised! I have not made a mistake there otherwise I wouldn't of received the e-mail activation process.

I can't find anywhere where there is a contact number so that I can speak to someone to sort this out.

I used Share Pro anyway for a while, then that started to say that my connection was very poor, I could no longer download anything from there. So then I started to use Lime Wire and what do you know, after about the same amount of time that has done the same and I can't down load anything at all now. I imagine that this is to make you pay for the upgrade, but I don't need one as I have already paid for it and the money has left my account, I bought a spyware program I never got as well!

I feel a bit ripped off! Please help me.