not quite, it is not support I am looking for, just a product I purchased. In the past I could not get any help from custmer service when I accidently deleted the installer form my computer.
Not to mention that the way it was unnderstood by me and many others is that the installer is a 1 time purchase and updates are to be re-newed. I could understand that this is not a support problem however there should be a manner in which a member could get back the installer they paid for without such a fustrating hastle.

But you did receive the product you purchased. If you lose it then if you're still a registered pro user then downld it again. But since you're no longer a pro registered user ...

But I do not have my installer and there is no reason why it cannot be sent to me. I am not asking for updates or a free version just what I paid for and nothing more. I am sure there is a way to support those who already paid whether or not they re-newed for updates. As far as loosing it goes, I had it bookmarked on Firefox and for some reason all my bookmarks were wiped out, same for a computer, I do not expect it to crash and certain files or programs are not a priority to back up. If it is not a support issue than it should be forwarded to a different department which most places call as after sales service. Or at the very least include a WARNING If you loose it after 6 months Don't bother us

If you got good speed and excess bandwidth and RAM, then you don't need Pro. Just let it go into UltraPeer mode. Then you get 32 UP connections instead of 5. It's more of a resource hog when doing that but that's just a price you have to pay.

Most of us here see buying Pro as a donation not a cost

Firstly I did buy pro and I do not have it and not of my choice.
2nd if I wish to donate for another 6 months it should be my choice. Telling me to donate to get back software I bought with the understanding it was a 1 time charge is another purchase and not a donation.

Like others b4 me, I do not see why it is made so difficult to get the link for something already purchased. We are not asking for help or support, simply a link so we could start sharing with other once again.