ok so i installed it ( i think) but when i am going through the set up wizard it wont show me the options : back next or cancel you know the ones at the bottom of the screen...so i can not go any further....i already downloaded it a few times and its doing the same thing...dont know what to do please some one help me!

Try clicking on the bottom of the setup wizard box & dragging it downwards...do the buttons show?

If that doesn't help, try the tips here: setup freezes

it worked!! i cant believe it was that simple! i had been trying all day...thank u so much!!!! yay!

omg!!!! i have been searching thru all the newbie links too fix different problems situations and nothing was showing that would help in my situation - which was this one exactly!

it was SUCH an easy fix i cant believe i went thru all the 'read these first' threads to finally find such a simple solution. THANK YOU!!!!

now, just out curiosity, why does the set up wizard not have a scroll bar so i would have known there was more on the box than meets the eye?

regardless, thank you SO much for an easy answer! now lets just see if i can figure out how to work it!