Thanks.I think he paid something like £32.00 in the end and its been working fine until recently.It still works to a degree but we cant find the save file and now this other msg keeps coming up. He wouldnt have saved anything coz he knows less than me about computers and I only know what I teach myself by messing around. Would I be better just re downloading the free version?

That was definitely a scam then, you might've even paid for the free version. It happens. How long ago did you buy & can you remember where from? If you bought fairly recently you may still be able to get your money back. Some info here
http://www.gnutellaforums.com/showthread.php?t=28751

You can download the free version from the link in my last post. If you're happy & have no probs with it, you can always go for Pro later

Dont know what site he bought it off. He typed in i tunes on google and thats what he came up with. Although I know very little I did try to tell him to be careful what he was doing. I think it was over 6 months now. You def seem to know what you're doing. I'll try the link in the last post. Do I uninstall the old one? God I'm a pain!!!