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Open Discussion topics Discuss the time of day, whatever you want to. This is the hangout area. If you have LimeWire problems, post them here too.


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  #1 (permalink)  
Old November 17th, 2007
Novicius
 
Join Date: November 17th, 2007
Posts: 1
Miss Switch is flying high
Default Credit Card DECLINED- I am still charged??!?! Cannot download NEED CUSTOMER SERVICE

I purchased Limewire pro, and was told my credit card was DECLINED, so I cannot download pro (not paid for).
Turns out- I have been charged! You charged my credit card for nothing!
I cannot download it, my email is nowhere in your system. Funny thing, my email isn't in the system but my CREDIT CARD sure is!

Now I see I cannot email anyone abut this matter. That's great.

I wish to be contacted by a member of staff (if there are any, since I can't find anyone) to have my credit card refunded.

VISA has been contacted as well about the matter. I should not have to post my email in a public forum for all to read, but I have been left with no other option.

I am already telling my friends to stay clear of PRO. Please HELP.

Heather Werner
<
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  #2 (permalink)  
Old November 17th, 2007
Peerless's Avatar
Riding a Pale Horse and Wielding THE Sword of the Forum
 
Join Date: June 19th, 2002
Location: Your Worst Nightmare
Posts: 2,993
Peerless is a jewel in the rough
Default

first....just what exactly was the url for the website you purchased LW from...

the only legit site is Lime Wire » Official Website & Free Download, BitTorrent «

IF you purchased it correctly, then pm the member limenathan via your private messenger and notify him of the specifics...
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So Long and Thanks for All the Files
_____________________________________________

Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This
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  #3 (permalink)  
Old November 18th, 2007
Novicius
 
Join Date: November 18th, 2007
Posts: 2
ale_jrb is flying high
Default

See Lime Wire » Confused About Your Bill?.

Your card should be refunded automatically after a day or two.
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  #4 (permalink)  
Old November 21st, 2007
Apprentice
 
Join Date: July 22nd, 2007
Posts: 8
akala is flying high
Default

bit of info
"search" programs
"limewire pro"
done
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  #5 (permalink)  
Old November 21st, 2007
Peerless's Avatar
Riding a Pale Horse and Wielding THE Sword of the Forum
 
Join Date: June 19th, 2002
Location: Your Worst Nightmare
Posts: 2,993
Peerless is a jewel in the rough
Default

yeah..righto...you know this seems to be fairly obvious, yet I can declare that for sure not all of those copies floating around are 'originals'...i.e. they have been infected....
__________________


So Long and Thanks for All the Files
_____________________________________________

Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This
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  #6 (permalink)  
Old November 26th, 2007
Valued Member contributor
 
Join Date: June 23rd, 2006
Posts: 6
limenathan is flying high
Default

For future reference, when a card is declined, the following error message appears:
Quote:
WARNING TO DEBIT & CREDIT CARDHOLDERS:

Please limit your purchase attempts. Every time you attempt to make a purchase, your bank temporarily puts the purchase amount on hold. It can take your bank 3-5 days to unblock access to credit card funds, and 5-10 days to unblock access to debit card funds.
The banks reliably unblock the funds within a few days, and nothing is ever transferred to Lime Wire. If the funds are still blocked after 5-10 days, that is the time to contact us about the issue.
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  #7 (permalink)  
Old August 1st, 2008
Novicius
 
Join Date: August 1st, 2008
Posts: 1
SueForeman1 is flying high
Default

This same thing is happening to me... for no reason, my debit card is being declined, and I'm using a valid link. Limewire kinda sucks now... I never had a problem all these years, and now this.
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