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-   -   Upgrade/update (https://www.gnutellaforums.com/windows/75456-upgrade-update.html)

marand93 September 26th, 2007 01:10 AM

It is an odd one this. I gave them my email address that hasnt changed since Moses was a lad. But no, they cant find me either. Dont really like using the word scam, but on this occasion...

Lord of the Rings September 26th, 2007 03:00 AM

Quote:

Originally Posted by marand93 (Post 289476)
I purchased Pro last year.

Last year & earlier LW Pro support & updates lasted only 6 months. Once the 6 months passes, your email address is automatically removed from their data systems. That's why your email address doesn't register. Last year was more than 6 months ago. At least very recently they introduced a 12 month option.

BJLindsay September 26th, 2007 07:59 AM

This same thing happened to me when I just updated. I got a message asking me to update to pro. I can't dowload Pro and Limewire can't find my email address. I know that I didn't get scammed by anyone other than Limewire because I went directly to the Limewire website at Limewire.com not through a search engine. I never saw anywhere on the site that said it was for only six months and I haven't had it for 6 months anyhow. How are we suppose to get any tech support that we paid for on this message board? Isn't there suppose to be some kind of monitor that answers these questions?

Lord of the Rings September 26th, 2007 08:55 AM

limenathan (click on link). It is & was listed on more than one page between the main & pro pages about the support was only for 6 months.

t-bone85 September 26th, 2007 01:53 PM

My PRO still works, Turbo-Charged Connection and all, and my email isn't found when I try to upgrade, so anyone tempted to regurgitate that horsecrap about it expiring can bite their lip. Downloaded from the LimeWire site, full functionality. It's the real deal.

I don't really care, and getting help from LimeWire is about worthless, what with the LimeWire facade for the Gnutella forum. Signed up for the LimeWire forum to realize there isn't any content.

Whenever PRO stops working for me I'll just leave it be. PRO doesn't really make things that much better. Still tons of garbage with each search, links to outside sites, etc.

BJLindsay September 26th, 2007 07:27 PM

I saw on one of the post to send a private message to limenathan if you had a problem with getting Pro back after an update. So I did that today. I explained how I purchased it from Limewire.com and it said it was the one payment when I purchased it. Furthermore even if it was for only six months I have not had it for 6 months. I get this reply

[QUOTE=limenathan]Just to make sure, the only site you can get LimeWire PRO is at Lime Wire » Official Website & Free Download, BitTorrent «. There is no other official site.

That said, LimeWire PRO comes with 6 months of access to your download page. We started offering the 1 year option about a month ago. So if you purchased more than 6 months ago, your access has expired.

You will need to purchase it again, or switch to LimeWire Basic in order to download the program again.

Good luck!

-Nathan

I then sent back a message with a furhter explanation
[QUOTE=BJLindsay]I did purchase and dowload it from Limewire.com and I have not had it longer than six months. That is where I am having my problem. the Limewire website is not reconizing my email address so I can get my download page sent to me. I must have accidently deleted the email that contained the download page.
I get this message back
[QUOTE=limenathan]If you've had it longer than 6 months, then your access to your download page has expired.

You will need to repurchase LimeWire PRO in order to access a new download page.

-Nathan

IT seems to me that they just want to give the run around until people give in and pay more money because I plainly stated in every message that I have NOT had it for more than 6 months.It is like he doesn't even read the message just pushes paying more money. Well it is not going to happen. Pro wasn't all that better anyhow.

colleenanddaniel September 26th, 2007 07:41 PM

Hi LOTR,
I didn't want to start another thread, am certain you would be able to help me with this...my LW search results now indicate a warning "only search results with a -lock thing- are official LW communications" then point me to a virus and trojan warning page. I have never seen this before. I am operating LW as I normally would. I tested the speed factor and a very popular muscian/song is still at 11% complete.....something that would have been mere seconds before. Am I losing my LimeWire?

birdy September 26th, 2007 07:44 PM

Hi BJLindsay,

Sorry to hear about your trouble. I'd suggest that you go back through your credit card statements...write down the date that you purchased Pro. Also check the vendor name beside the purchase (if the vendor isn't Limewire LLC then you don't have a leg to stand on). Providing the vendor is Limewire LLC, send limenathan another PM with the date that you purchased Pro & explain that you've got this info from your CC statement.

Good luck:)

Lord of the Rings September 26th, 2007 11:38 PM

Quote:

Originally Posted by colleenanddaniel (Post 290115)
...my LW search results now indicate a warning "only search results with a -lock thing- are official LW communications" then point me to a virus and trojan warning page.

See http://www.gnutellaforums.com/open-d...lock-icon.html


Make sure the audio files you seek are over 2 MB (2000 KB) in size. When you see lots of junk files, you can right-click that search result & ban those ip's. Also see Beware of Fake files in search results & also Direct instructions to eliminate porn from results & also How to find music


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