I had a similar problem, as I feel that if it says you never have to purchase again,(one-time fee) you shouldn't have to if you are a registered user. But, it seems like they aren't trying to help so, looks like I have to purchase again, and keep updating

Don't feel bad guys I did the same thing bought pro in 6/2006 and updated to the new version and lost pro and my email doesn't exist i guess that is how they make there money i wasn't really impressed with pro when i got it anyway how about the two of you did you like or see a difference when you went PRO I'm not sure if I want to purchase pro again for $35.00 plus the 35 will give you a one year techincal and updates but after that you don't exist again so when they say you don't have to purchase again it is true but you don;t get to get anything slse but that version unless you get lucky and they updte it within the time period of 6 months to a year depending on what you purchase at the time.

Don't purchase it again, as you will find it is never a one time fee...
Pro is for 6 or 12 months and then you have to re-purchase...
Try basic for awhile and if you don't see any difference between that and Pro, just stick with the freebie...

Just a little hint, you get better tech support here....

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You die for nothing...