Won't install

coopme1 · #1 (**permalink**) April 21st, 2008

I am trying to download and install Limewire Basic on my system.
It downloads the exe file. Asks me for the installation language and what folder to install in.
I then get the following message:
Limewire cannot create uninstall information. Installation will now exit. Restarting the computer can often fix this.

I am running Windows Vista and have 111Gb of free space.

Restarting the computer has not fixed this.

Any suggestions?

birdy · #2 (**permalink**) April 21st, 2008

Try this...

Install Java first. You can download the latest version here: Java SE Downloads
Download the JRE offline installer & remove any other Java versions installed on your computer (via Add/Remove Programs) before installing this one.

Next, download the LW offline installer. When you click to download & a dialog box pops up, cancel it. Now use the option to download the offline installer

Lime Wire » Download LimeWire

Now try installing LW & see whether it works.

coopme1 · #3 (**permalink**) April 22nd, 2008

THANK YOU! for the info.

I had tried deleting all LW files I had on my system, but didn't think to get rid of Java and redo that as well.
I have now been able to get it to install.
Thanks again so much.