1. OS version?
Windows Vista Home Basic
2. What firewalls you have?
Windows Firewall
3. How much ram?
869 MB
4. Hard Disk space available?
116.0 GB
5. Connection type?
broadband
6. Modem & router brand name & model numbers?
Motorola Surfboard
7. Where are you trying to connect from?
House
8. What version of LimeWire (LW) & Java do you have?
LW: 4.16.6 - Java: Version 6 update 5
9. Who is your ISP (Internet Service Provider)?
Atlantic Broadband
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It works
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New Problem- it worked fine for a long time
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
I believe UPnP
15. What security programs are you using (antivirus etc)?
AVG
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
USA