1. what OS version? windows XP
2. what firewalls you have? windows firewall... and i have norton internet security, does that have it's own firewall too?
3. how much RAM? erm... i dont know, how do i check?
4. how much hard disk space available? 8.46 GB
5. connection type? dial up via internal modem
6. modem, what brand name and model numbers? dont know, its internal
7. router brand name and model numbers?
8. where are you trying to connect from? home
9. what veriosn limewire and java are you using? LW 4.12.11 java V1.5.0
10. who is your ISP provider? iinet
11. do this test click here: http:\\ww3.limewire.com:6346 should say "your test worked!", what happens? It says "your test worked"
12. are you sharing the connection with other computers? no
13. is this your first try at LW, or is this a new problem with an experienced user? i had LW dowloaded and working fine on my laptop. so this is a new problem for me.
14. do you see a rick wall in front of the blue world icon at the bottom of LW's interface? yes, and it stays there even when i turn off my firewall completely.
15. have you given full permissions for LW to pass through your firewall? i think so, i have put it on the exceptions list. is there anything else i should be doing?
16. XP users, please state XP firewall on or off. well it's on now but even when i turn it off it still doesn't change.
17. in start & remove programs, is this update installed "Security Update for Windows XP (KB931261)? yes
18. are you using manual port forward in LW or UPnP? it's currently set for UPnP


Hi All

I downloaded limewire this morning and it seems as though I can't connect. i only have one bar of connection, and it is showing the firewall icon in the lower left hand corner. however, this is happening even though i have configured my firewall to accept limewire, and it even is happening when i turn my firewall completely off!

is there anything else i can do? or should i just accept that limewire is never going to work on my PC.

your help would be greatly appreciated.