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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old June 14th, 2007
Apprentice
 
Join Date: June 12th, 2007
Posts: 6
Moparkat is flying high
Unhappy Firewall try fix - now no connection

Okay I tried adding Gnutella to the Windows firewall like the LW site and here said to. Now I cannot connect - period.
Win XP
Qwest ISP
Lynks router with Actiontec modem - both brand new
Dell Dimension - plenty of RAM/memory as I ran LW before on this PC
Could not see the link page on the test

I have run LW before I got a new virus program - Websweeper. I no longer have other virus or protection programs. Uninstalled all of them and keeping only Websweeper.

I had the firewall blocked in LW - globe w/wall so I was working on trying to get it unlocked. Now my internet won't connect at all. I tried restoring my windows firewall but although Gnutella is not there anymore I still am totally blocked. Cannot even connect to the modem or router.

HELP!

Any suggestions?
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  #2 (permalink)  
Old June 14th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
Default

Hi Moparkat
sorry bout the repete Q's

System details - help us to help you Please.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

Cut n paste Just these Questions,put your answers in bold text Thank You.

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
10. Who is your ISP provider (Internet Service Provider) ?
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
15. Have you given full permissions for LimeWire to pass through your Firewall ?
16. XP users, Please state XP firewall on or off.?
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.
__________________
mickjapa108
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  #3 (permalink)  
Old June 14th, 2007
Apprentice
 
Join Date: June 12th, 2007
Posts: 6
Moparkat is flying high
Unhappy Best I can since I am at work....

1. what OS version (eg: Windows 98, XP,OSX, Vista) ? XP
2. What firewalls you have ? Windows, router
3. How much ram ? 512
4. Hard Disk space available ? 20g
5. Connection type (eg: dialup, broadband, cable, etc.) ? DSL
6.Modem what brand name & model numbers ? Actiontec RI408 - brand new.
7.Router brand name & model numbers ? Lynksys 4port router BEFSR41
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? home - currently at work because I can't get online at home. No LW at work - not allowed.
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? Just downloaded it 4.12.1? Java - will have to look later
10. Who is your ISP provider (Internet Service Provider) ? Qwest
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Cannot connect - even before I got totally shut down
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Router connects to PC and Xbox 360
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? After installing Websweeper, sweeping PC, getting rid of viruses, removed LW, removed all other virus programs - starting over again.
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes - hence trying to fix issues
15. Have you given full permissions for LimeWire to pass through your Firewall ? ???? Added Gnutella to Win Firewall, UPnP to router
16. XP users, Please state XP firewall on or off.? ON
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? Don't know - system just updated something but now I am not online.
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ? UPnP on router enabled. Gnutella port matches LW port in advanced tab.

OK - so I cannot connect at home anymore after doing the Gnutella change in the Win Firewall. So I restored to default in the Win Firewall and still NADA!
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  #4 (permalink)  
Old June 14th, 2007
Apprentice
 
Join Date: June 12th, 2007
Posts: 6
Moparkat is flying high
Default reconnected - but LW still firewalled

Reset the router.
Java is 1.6.0_1

Router has LimewireTCP and UCP located in it now - matching LW program port. Win Firewall has Gnutella 127.0.0.1 with matching LW port.

LW changed its firewall settings to manual port with matching all the others. It had been on UPnP before.

LW bottom left states "LW is connecting to the network" with just one green bar out of the 5 present.

How many firewalls are there?

Anyone else use Websweeper?
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  #5 (permalink)  
Old June 14th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 901
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Try this version of Java instead, some people have had trouble with 1.6.0_01.
Use the offline installer & remove your current Java version before you install this one
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

Try port forwarding for the Linksys, the instructions are here.
Port Forwarding for the Linksys BEFSR41
Don't forget to set up a static IP address first. LW's listening port, port in the 'manual port forward' box & port forwarded within the router must all be the same number.
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  #6 (permalink)  
Old June 14th, 2007
Apprentice
 
Join Date: June 12th, 2007
Posts: 6
Moparkat is flying high
Default Will do - trying new Java

In the meantime. I noticed the test site is for port 6346 but my LW and applications are on 2740.

Will that make a difference on running LW.
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  #7 (permalink)  
Old June 14th, 2007
birdy's Avatar
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Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 901
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Default

The test site is just for LW's default port (useful to see whether the default port's being blocked...often by an ISP).

AFAIK Qwest don't block LW, but maybe that's changed?
Try changing ports. In LW tools > options > advanced > firewall config. Change LW's listening port to 64049 (or something in the range of 49152 - 65535). Apply to save a change.
Any ports forwarded within a router & port in the 'manual port forward' box will also have to change.
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  #8 (permalink)  
Old June 14th, 2007
Apprentice
 
Join Date: June 12th, 2007
Posts: 6
Moparkat is flying high
Default New firewall program installed

Installed Comodo Firewall. Disabled Win Firewall. Allowed LW to be a "server" in the Comodo's settings.
Now the router does not have LW - have no clue what happened to it. There one minute - gone the next.
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  #9 (permalink)  
Old June 14th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 901
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

This is how I've allowed LW thru my Comodo firewall (followed instructions posted on the Comodo forum). Click on the link below.
http://www.gnutellaforums.com/256651-post3.html

Your router has a firewall, which is why I suggested port forwarding...did you try that?

Last edited by birdy; June 14th, 2007 at 08:38 PM.
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  #10 (permalink)  
Old June 14th, 2007
Apprentice
 
Join Date: June 12th, 2007
Posts: 6
Moparkat is flying high
Default

Going to try port forwarding.
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