Hello

I am running Windows Vista Premium with Norton Antivirus and cannot connect to Limewire. I have turned off my firewall and also have confirmed that my ISP is not using proxies. Why can't i connect still?

snuglee

we need more info -- In Limewire Links (below) please click on (system details) fill this in and post back here

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Limewire links: (If LW 5 will not connect) (If LW 4 will not connect)(system details) (LW Clean Reinstallation Instructions) (setting up your firewall to accept LW)

LW links are changed at times to match the current problems.

1. OS version? (eg: Windows 98)
Windows Vista Premium, no admin account.

2. What firewalls you have?
Norton Antivirus, i have turned it off

3. How much ram?
2 gb dual core?

4. Hard Disk space available?
500 gb (Brand new computer, 4 days old)

5. Connection type?
wireless
6. Modem & router brand name & model numbers?
no router, modem? don't think so

7. Where are you trying to connect from?
home

8. What version of LimeWire (LW) & Java do you have?
4.16.6, java 1.6.0_01

9. Who is your ISP (Internet Service Provider)?
Xplornet-i called them, everything is fine on their end

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Your test worked

11. Are you sharing the connection with other computers or p2p sharing programs?
No

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
I have used this before with my old computer, no problems.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Not using one

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
Norton Antivirus

16. What country are you living in?
Canada

In Limewire Links (below) click on (If LW will not connect) and go through these fixes -- have you made an exception for Limewire in Nortons if not please go to this link by lotr (configure nortons for limewire)
Also check with your ISP (are they blocking P2P) look at this link (Xplornet experience) -- it doesnt make good reading. Let us know how you get on

__________________


Limewire links: (If LW 5 will not connect) (If LW 4 will not connect)(system details) (LW Clean Reinstallation Instructions) (setting up your firewall to accept LW)

LW links are changed at times to match the current problems.