1. OS version? (eg: Windows 98)
Windows Vista Premium, no admin account.
2. What firewalls you have?
Norton Antivirus, i have turned it off
3. How much ram?
2 gb dual core?
4. Hard Disk space available?
500 gb (Brand new computer, 4 days old)
5. Connection type?
wireless
6. Modem & router brand name & model numbers?
no router, modem? don't think so
7. Where are you trying to connect from?
home
8. What version of LimeWire (LW) & Java do you have?
4.16.6, java 1.6.0_01
9. Who is your ISP (Internet Service Provider)?
Xplornet-i called them, everything is fine on their end
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs?
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
I have used this before with my old computer, no problems.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Not using one
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
Norton Antivirus
16. What country are you living in?
Canada