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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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  #1 (permalink)  
Old November 26th, 2008
Novicius
 
Join Date: November 26th, 2008
Posts: 4
snoxr500 is flying high
Default not having any luck (hardly anything will download)

1. OS version? (eg: Windows 98) windows XP SP3

2. What firewalls you have? limewire says i do

3. How much ram? 1gb

4. Hard Disk space available? LOTS and LTOS

5. Connection type? DSL

6. Modem & router brand name & model numbers? siemens speedstreem 4200 and a dlink router with with a linksys plugged in to it as a switch

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? HOME

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image LW 4.18.8 java 1.6.0_10

9. Who is your ISP (Internet Service Provider)? MTS allstream

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? test worked

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. i dont know

12. Is this a your 1st try at LW or is this a new problem with an experienced user. been trying to fix for a while now, quite experienced

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image i used to and it still didn't work now i dont and it still doesn't work

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP enabled

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
AVG anti - virus but i think i fully disabled it

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).Canada

17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? no i had fully reinstalled windows and everything recently and i had the same problem before and now still after


i have a stong connection i WAS able to download torrentz and the ODD song, like maybe 1/500 will download and then they download they download fast, and i also ahve a laptop that doesn't seeem to want to download either but i have ANOTHER laptop seems fine, what am i doing wrong here, before i had any problems i was downloading songs left right and center any help is going to releave this stress kids are bugging me !!!
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  #2 (permalink)  
Old November 27th, 2008
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Quote:
Originally Posted by snoxr500 View Post
2. What firewalls you have? limewire says i do
Quote:
Originally Posted by snoxr500 View Post
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image i used to and it still didn't work now i dont and it still doesn't work
I'm a bit confused - do you see the firewall icon or not?

What happens with the downloads that don't work - do they show 'connecting' for ages, or 'need more sources' or do they just sit there & do nothing once they're in the download pane?

Is the laptop that doesn't have problems running the same version of LW as the computers that do have problems? Are you running LW on all 3 computers at the same time? Check that LW's not using the same port number for all 3 computers... in LW go tools > options > advanced > firewall & there you'll see LW's listening port. Make sure that each computer's LW is using a different listening port (higher ports in the range of 49153 - 65535 are best to try).

Have you tried downloading files at different times of day (ie outside of your ISP's peak hours)?

Delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will change all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

What are the models of your D-Link & Linksys?
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  #3 (permalink)  
Old November 27th, 2008
Novicius
 
Join Date: November 26th, 2008
Posts: 4
snoxr500 is flying high
Default

ohk i changed the listening port on my desktop and the laptop that wasn't working between the ranges that you said, both different and right away i downloaded 4 songs, and i dont think it has anything to do with peak times, i know i have changed the listening port before and it worked temperarily, but for now this works, thanks for the help
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