Hi Bob

I did what you advised: cleaned the HB win Nortin Windoctor, deleted all known traces of AVG from HD and partially defragged the HD and cleaned the Registry. I also ran VCleaner from the AVG website, which checks for viruses prior to installing AVG. It didn't find any.

I then downloaded a fresh copy of AVG from the website into a newly created folder in my program files called avg. Then I double clicked on the icon in the avg folder and installation began. But again it failed after at the end, same message. I then even tried to find the "avgamsvr.exe" file by searching all folders but the search came back with no results. Hence it appears it's not in the HD. So what's the problem????????

Please advise further........

Many thanks

Kez