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FrostWire General forum section for FrostWire users; Download "FrostWire Clean version 4" . FrostWire v.5 which only uses bittorrents and no longer uses Gnutella Network is not supported on these forums.


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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

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This is not a business advertising forum, all member profiles with business advertising will be banned, all their posts removed. Spamming is illegal in many countries of the world. Guests and search engines cannot view member profiles.



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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #21 (permalink)  
Old February 19th, 2006
Novicius
 
Join Date: February 18th, 2006
Posts: 2
simon4 is flying high
Talking

Quote:
Originally posted by birdy
Hi simon4,
Contact your bank/CC company & cancel the transaction. You can report it to their fraud department, too. Some people recommend cancelling the card altogether, check it out with your bank.

Page 1 of this thread has advice on how to deal with these scammers. Here's another thread with advice on how to get a refund from scam sites:
http://www.gnutellaforums.com/showth...threadid=44499

Good luck
thanks will cotact them monday cheers
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  #22 (permalink)  
Old March 20th, 2006
Apprentice
 
Join Date: March 20th, 2006
Posts: 6
MistressZarabeth is flying high
Default

Oh man. I got scammed in Jan 2006 from that stupid site allcoolmusic.com. I joined up on to look for some rare songs. I was gonna cancel out after. When I found out it was Limewire in disguise, I told them I wanted to cancel and I got an email back saying okay, but now here in Feb they took out $40 dollars ($20 in Jan and $20 in Feb) from my Mom's bank and she's upset cuz I had told her it would only be a dollar or so and that our account was cancelled out.

I emailed them again, asking for a number, but they gave me total BS about it for a few days until they sent me to a form. I don't remember my ID I used to pay with becuz I had deleted all my emails from them prior, thinking my account had been cancelled beforehand, so I'm stuck on that and they claimed they would give me a refund, but it never happened, though my account has been cancelled now, but it ****** me off they took $40 dollars out.

I used my Mom's debit card. Is there anyway I can get a refund even though I didn't use a credit card? And how can I get back my transaction ID if I deleted my emails? My Mom said she was going to look @ her statements to see when they took the money out so I can look to see if anything on the statements could help get back our money like an ID or anything like that.

Any advice or links or information would help be greatly! Thanks everybody so much. I hope I'm not too late in getting a refund. Stupid allcoolmusic site.
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  #23 (permalink)  
Old July 2nd, 2006
Novicius
 
Join Date: July 2nd, 2006
Posts: 3
elleissa is flying high
Exclamation Thank you, you have been a great help.

I hope that people read your post and consider it. As an informed buyer I always do online research of a company. Your post along with other posts on this company - allcoolmusic.com has lead me to determine that they are too risky of a business to trust.

SOME CONSIDERATIONS IF YOU HAVE BEEN SWINDLED:
IF YOU HAVE BEEN DUPED TO AGREE TO THEIR TERMS AND THEY ARE HOUNDING YOU THROUGH THEIR COLLECTIONS AGENTS ,CALL YOUR ATTORNEY GENERAL IMMEDIATELY AND ALSO FILE A COMPLAINT WITH THE FEDERAL TRADE COMMISSION AND THE DEPARTMENT OF JUSTICE.

I APPRECIATE THE TIME YOU HAVE TAKEN TO POST YOUR COMPLAINTS. THANK YOU FOR SAVING ME $$$$$
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  #24 (permalink)  
Old July 2nd, 2006
Novicius
 
Join Date: July 2nd, 2006
Posts: 3
elleissa is flying high
Smile Take Action

GET THE FACTS: FILE A COMPLAINT

The Attorney General has guided the world's largest law office and the central agency for enforcement of federal laws.

YOUR STATE HAS AN ATTORNEY GENERAL. FIND HIM/HER ON THIS WEBSITE.
FIND OUT WHAT THEIR ROLE IS IN REPRESENTING THE PEOPLE.

http://www.usdoj.gov/

IF THIS HAS HELPED YOU PLEASE EMAIL ME AT: *email address removed as per forum rules*

Last edited by birdy; December 29th, 2013 at 11:47 PM. Reason: Removing dead link & email address
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  #25 (permalink)  
Old July 2nd, 2006
Novicius
 
Join Date: July 2nd, 2006
Posts: 3
elleissa is flying high
Default

This company claims that they aren't charging for their service, yet under their rules they cleverly substitute the word with "entitles" . refer to first sentence.


THE SERVICE

The fee assessed by AllCoolMusic.com entitles You to access the location, evaluation, and or recommendation of software products available from the web site and for the installation and technical support provided.



All software recommendations refer to software that is available without charge to individuals at large for specific purposes. The service makes no download speed performance guarantees or the availability of specific files for download on the peer to peer network.

You are responsible for obtaining and maintaining all computer hardware, software and communications equipment needed to access the Service. In order to use the Service, You must obtain access to the Internet and pay any service fees associated with such access.
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  #26 (permalink)  
Old July 2nd, 2006
~~~~~~~~
 
Join Date: March 10th, 2006
Posts: 111
trevor57 is flying high
Default

AllCoolMusic says that the software is free, and when paying you are paying for tech support, not the software .. or something. ******* liars & scammers!!
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  #27 (permalink)  
Old July 9th, 2006
Novicius
 
Join Date: July 9th, 2006
Posts: 1
N00b Eater is flying high
Default

Here's a thought.

There are enough legitimate digital download sites to choose from - sites that ensure that the people who make the art you love actually get paid something for their work.

It's kind of ironic to find a forum where a bunch of small parasites are complaining about getting ripped off by a bunch of slightly larger parasites.

Seems to me you're all playing by the same rules - just trying to get something for nothing.

Good luck with getting your refunds.


Last edited by stief; July 9th, 2006 at 07:16 AM. Reason: personal attack removed
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  #28 (permalink)  
Old July 9th, 2006
~~~~~~~~
 
Join Date: March 10th, 2006
Posts: 111
trevor57 is flying high
Default

Quote:
Originally Posted by N00b Eater
Here's a thought.

There are enough legitimate digital download sites to choose from - sites that ensure that the people who make the art you love actually get paid something for their work.

It's kind of ironic to find a forum where a bunch of small parasites are complaining about getting ripped off by a bunch of slightly larger parasites.

Seems to me you're all playing by the same rules - just trying to get something for nothing.

Good luck with getting your refunds.

lmao, your joking me here, right? something for nothing?? YOU DON'T GET SCAMMED IF YOU DON'T PAY, WE PAID!! something for nothing are those that go for frostwire/limewire, etc. and hope to download for completely freee, we paid for these things. i don't see how you can say something for nothing when we obviously paid hoping to do this legally.
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  #29 (permalink)  
Old October 31st, 2006
Disciple
 
Join Date: October 31st, 2006
Posts: 15
Flowerscotland76 is flying high
Default

I paid £11.99 for the year with Frostiwre - and my partner has removed the program (he didnt mean to) however, for me to get it back they want a further £11.99 and I am only into my 6th month. How do I get it back without paying £11.99 again. Also - I am really hoping hoping this is not a scam!
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  #30 (permalink)  
Old October 31st, 2006
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 649
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

For FrostWire of course it's free!!! http://www.frostwire.com/

Sorry to hear you paid for it at a scam site. Can you give the name & address of the site? This may help others. Known Scam Sites (click on link). There's also links there about various places you can make a formal complaint.

The more who complain, the sooner those scam sites can be closed down.
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