Intermittent connection

[davebates]

Hi

I'm new here so please excuse me if I don't explain very well

I am on XP using Limeware Pro 4.18.8

I find that I can only connect on a Friday evening, Saturday and Sunday until 6pm ish and at other times just get the "starting connection" message. When I manage to connect I do get a Turbo and can download at up to 120. I live in England

What do I need to do?

Dave

[skyliner]

Originally Posted by davebates

Hi

I'm new here so please excuse me if I don't explain very well

I am on XP using Limeware Pro 4.18.8

I find that I can only connect on a Friday evening, Saturday and Sunday until 6pm ish and at other times just get the "starting connection" message. When I manage to connect I do get a Turbo and can download at up to 120. I live in England

What do I need to do?

Dave

In Limewire Links (below) click on (system details) fill in and post back here

[davebates]

Hi Skyliner

1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. Windows 2000
2. What firewalls you have? Disabled
3. How much ram? 512MB
4. Hard Disk space available? 207GB
5. Connection type? (eg: dialup, broadband, cable, etc.) broadband
6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4) Dlink DSL 2740B
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image LW 4.18.8 Pro Java 1.6.0_11
9. Who is your ISP (Internet Service Provider)? Tiscali
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Yes "Your test worked"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? wireless
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall AVG
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). England
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? No

thanks

dave

[skyliner]

Hi Dave,
I thought as much when I saw your 1st post of this thread -- your problem is your ISP TISCALI - they are known to throttle P2P see this link for ISP's known to Block P2p or specifically Limewire.

Have a look at this link I have found a solution to getting Limewire to work with Tiscali

Are you using the paid version of AVG -- if so good this includes a firewall -- if not you have no firewall -- if you have a firewall please enable it.

[davebates]

Hi Skyliner

followed the link but it said to use the 3rd box down to identify open ports - my screen did not have any boxes. Guess they have changed the page layout - stuck again!

[skyliner]

Originally Posted by davebates

Hi Skyliner

followed the link but it said to use the 3rd box down to identify open ports - my screen did not have any boxes. Guess they have changed the page layout - stuck again!

Dave sorry I didnt read your system details properly -- your ISP is not blocking you as your test worked -- I think they might be letting you connect when its out of peak times only --- have you rung your ISP and asked them -- but whether they tell you the truth is another thing.