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Welcome to the Gnutella Forums and introduce yourself A place to introduce yourself to the forums (don't tell your identity) and say hello


Welcome To Gnutella Forums

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, fun aspects such as the image caption contest and play in the arcade, and access many other special features after your registration and email confirmation. Registration is fast, simple and absolutely free so please, join our community today! (click here) (Note: we use Yandex mail server so make sure yandex is not on your email filter or blocklist.)

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was Ďnewí when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
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Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Donīt use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old November 7th, 2007
Apprentice
 
Join Date: November 7th, 2007
Posts: 7
Kasey52 is flying high
Default Introduction and odd problem requiring assistance (problems updating Pro)

Hi everybody and to any Limewire staff looking in

I'm looking forward to learning more from all the posts. I don't have the time to practically live on my PC, but I will be looking in regularly and hopefully I may even be able to help somebody from my previous experiences.

As mentioned in the title, I have an unusual problem. I'm currently running Limewire Pro V4.12.6 and have been a registered user for a few years now. I recently responded to the software update mesage at the bottom of the Limewire window and found that I was unable to get the current 4.14.10 update because, for reasons that totally elude me, my email address was not recognised.

As I'm sure any reader of this post knows, I also cannot ask for help via the usual method from Limewire because again a valid email address is required.

A couple of weeks ago I managed to find an email for the Administrator at Limewire, I explained by problem, supplied all the details that should have been necessary for them to identify me as a registered user and ask for my email to be past on to the Support team. However, I have not received any acknowledgment or response.

I have had the same email address for over 8 years now and if Limewire's records do not have my correct address there can only be one of two reasons. Firstly, I inadvertently entered my address incorrectly when registering or Limewire have recorded it in their records incorrectly. A situation, I would have thought, that should be easily fixed.

Why am I telling the Forum this? I am hoping that either a Forum subscriber or somebody from Limewire reading this can get my message to somebody that can fix the problem for me.

Thank you for any assistance that you may be able to offer.

Cheers
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  #2 (permalink)  
Old November 7th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Hi Kasey52,


The helpers here are volunteers & we don't work for LW

How long ago did you buy Pro & who did you pay for Pro? Up until recently, buying Pro entitled you to 6 months of free updates & email support. Not long ago there was a 12 month deal introduced.
So...if you purchased Pro a long time ago, or purchased Pro from anywhere other than the official site (payment to LimewireLLC), your email address won't be recognised because it won't be in the database.

The only official site is Lime Wire Ľ Official Website & Free Download, BitTorrent ę

Please let us know if you did buy Pro from the official site, less than 6 months ago!
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  #3 (permalink)  
Old November 11th, 2007
Apprentice
 
Join Date: November 7th, 2007
Posts: 7
Kasey52 is flying high
Default

Hi Birdy
Thanks for your welcome and response. Sorry Iíve taken a few days to reply, other priorities, life etcÖ
Iím fully aware of the ďforumĒ concept and know that forum members are not employees of Limewire. I mentioned what I did in my post hoping that somebody would be able to help me contact Limewire or perhaps that a Limewire employee may check the forum to see what is being discussed and help me.
At the time of writing this post 25 other people have read my original, but only you have responded. Perhaps this means that nobody can help me.
I definitely purchased Limewire Pro from Limewire. Iím very careful with the Internet and aware of all the pitfalls.
I purchased Limewire Pro about two years ago. However, this is no relevant to my access to support. As a registered user, I should be able to use the ďSupportĒ facility on the Limewire web site. I also should be able to access the area where registered users can download updates and if necessary pay for new versions if that is the requirement.
Limewire should have a facility to ensure that they can be contacted by registered users regardless of what the problem is.
All I want is a means of contacting Limewire so I can fix the problem regarding the error with my email address. I will not be purchasing the product twice, so if I canít resolve this they will probably miss out on future business.
Thank you again for responding Birdy. I appreciate your time.
Cheers
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  #4 (permalink)  
Old November 11th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Please don't think that I was being a smartass by telling you that we're volunteers here...it was to let you know that mine wasn't an 'official' response from LW

There's no email address or phone number for contacting LW, only access to email support if your Pro benefits are current. But even if you were able to contact LW, they'd just tell you that your Pro benefits are out of date & so you're not entitled to support or free updates any more.

The download page does mention that a Pro payment entitles the user to free updates for 6 months & I guess the user has to assume that it's 12 months for the extended Pro. The 'free email support' doesn't mention any time limit & that's something that LW should fix.

Unfortunately, you wouldn't be classed as a registered user any more (since your Pro benefits are way out of date & your email address no longer in the database)

If you want to keep using LW, why not stick with the free version? Chances are that you won't notice a huge difference between basic & Pro anyway.
Or, you could try some other Gnutella clients. These are all free & are good apps. Phex & BearShare both look quite different to LW & may take a bit of getting used to, but both are really good. FrostWire is a spin-off of LW & looks very much the same but has integrated IRC chat.

Phex

BearShare

FrostWire
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  #5 (permalink)  
Old November 11th, 2007
Apprentice
 
Join Date: November 7th, 2007
Posts: 7
Kasey52 is flying high
Default

Thanks again Birdy.
I never thought that you were trying to be anything but helpful and I understand that as you have no idea who you are talking to in these forums and starting with the basics can be helpful to some people. My response was just trying to indicate quickly that we can skip the basics.
I didnít know that Limewire dumped you from their database just because the registration expired. I find that very tacky and not conducive to future business. I have no problems with paying for major upgrades, but you shouldnít be blocked from support for what you have paid for and if you happen to request something beyond what you have paid for then they can advise you. However, just to leave the situation looking like there is problem with no way of getting answers, is as Iíve said very tacky and unprofessional.
Iíve tried Bearshare and have never been able to download anything because it never seems to be able to find anything. Iíve never tried Phex or Frostwire, but Iíve had good success with Sancho and Limewire has been very good to. Do you think that the free version of Limewire 4.14 is better than pro version 4.12 (the one I currently have)?
Thanks for giving me the links to sites - appreciated.
I have noticed from the info on the forum that you are in Perth Ė Iím in Brisbane.
Cheers
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  #6 (permalink)  
Old November 11th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Brissie's great - I love the humidity

LW don't exactly advertise the fact that once Pro's out of date, the free updates & support disappear. They could do better!

There are a lot of differences between the latest LW & 4.12.6...the biggest is that LW now supports torrents. You can have a look at the changelog here & see exactly what's different.
Lime Wire Ľ Features History

If you're looking for very rare files, you might see a big difference in Pro compared to basic. And those couple of extra hosts to connect to can make a difference. It's really up to you to try the new LW but honestly, if I were you & wanted to update - I'd go basic. But, you have to remember that if you do reinstall a new version of LW, you'll lose the version currently installed. Do you have the 4.12.6 installer saved? If not, don't update unless you're prepared to lose that version.

The version of BS linked to in my other post is an older expired Beta version which works very well. I've never had problems with searches using it.
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  #7 (permalink)  
Old November 12th, 2007
Apprentice
 
Join Date: November 7th, 2007
Posts: 7
Kasey52 is flying high
Smile

Morniní Birdy
Iíve just noticed how active you are in this forum. Iím not sure what they would do without you if you quit. How do you find the time?
Iíve tried one more avenue to get a response from Limewire (on principle), but after speaking to you I donít really care anymore because they obviously donít. Itís hard to see how they get repeat business with such an attitude.
You like the Brissie humidity! Iím originally from Victoria Ė the winters are nice in Brissie. I have lived in Darwin for nearly a year, now that was a real weather experience!
Thanks for the link to the change log Ė as you said there has been a lot of changes.
I always keep previous versions of everything while there is a chance that it could be needed. Iíve had excellent successes with the registered version because much of what Iím after Iíve never seen on CD.
Are the extra niceties removed when the registration expires? It can be hard to assess because once you have something, you donít go looking for the same thing again. If I still have the extra links etc, my current version could serve me better than the latest free version, but if the extra stuff has been removed, then the latest free version would probably be better.
I have two PCs, so I may run both versions and search for exactly the same things and see what happens.
Iím not sure the Torrent capability is a selling point. There are very good fully featured dedicated Torrent applications out there that you donít have to pay for to get everything.
My version of BS is about two year old. I havenít bothered updating because Iíve just about given up trying to get it to find anything. I find that iMesh is fairly useless to for the same reason as BS, plus the link is always falling out when everything stays happily connected.
Cheers
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  #8 (permalink)  
Old November 12th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Pro is Pro...nothing within the app changes if your Pro benefits aren't current any more

You could compare both LW versions if you like. LW's torrent support is pretty basic at this stage but some people love it (I use uTorrent).

I've heard Darwin's interesting when things start going mouldy from the humidity
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  #9 (permalink)  
Old November 12th, 2007
Apprentice
 
Join Date: November 7th, 2007
Posts: 7
Kasey52 is flying high
Default

Thanks for keeping up the comms Birdy.
After I sent the last message, I was thinking that it would make sense for the Pro functions to be entirely within the application.
I'll do the comparison and let you know. It could take a little while because I donít have the time to spend hourís everyday at the PC. Iím way above average communicative at present because work is a little slow. Iím away from tomorrow for the rest of the week (going to Broome) and I wonít have Internet access.
Would you believe that itís going to take me 9.5hrs to get to Broome largely because of a 3hr stop over in Perth. It only takes about 8hrs to get to Hong Kong.
I use uTorrent and Azureus. I thought they were a bit ordinary at first, until I discovered ďPort ForwardingĒ a couple of years ago.
If youíre inclined to try, Iíd be interested to know what you think of ďSanchoĒ as a P2P application. My tastes are very eclectic and if I was to use volume as a basis for success for my personal experience nothing else even comes close.
I could write a book about the heat in Darwin. I also have relies in Broome and they say that they wouldnít live in Darwin because of the heat. We had a 45,000 litre swimming pool in Darwin and at the height of the ďbuild upĒ the pool water was warmer than the air.
We avoided things going mouldy by having large amounts of that moisture absorbing stuff in everything.
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  #10 (permalink)  
Old November 28th, 2007
Novicius
 
Join Date: November 27th, 2007
Posts: 1
carldragon is flying high
Default

Hello Everyone
I appreciate any help for Limerwire connections. I have to delete the program everytime and reinstall it to search for anything. After the first search I cannot search again. I thank you all for your input.
Have a great day
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