i seriously need help. i had limewire basic for about 5 months, from february to june, and then i tried to download pro. for the next month, it just wouldnt connect. i tried everything that everyone suggested to no avail. i finally just gave up when even here nobody really helped me. im trying again now starting with pro. i dont even know if it will connect because when i try to open it it says "Limewire was unable to initialize and start. This is usually due to a firewall program blocking Limewire's access to the internet or loopback connections on the local machine. Please allow Limewire access to the internet and restart Limewire." i dont know what to do since this is still popping up with the firewall up. if someone could help me even open it, thatd be great. thanks a lot. oh and heres the info about my computer.



1. OS version?: windows xp
2. What firewalls you have? netgear 108 mps
3. How much ram? 504 MB
4. Hard Disk space available? 34.8 GB
5. Connection type?: cable modem
6. Modem & router brand name & model numbers? RCA DCM 315
7. Where are you trying to connect from? home
8. What version of Limewire & Java do you have?: Limewire Pro 4.9.23, Java 1.4.2_05
9. Who is your isp provider? Earthlink Cable through TimeWarner
10. Is this a your 1st try at LW or is this a new problem with an experienced user.: new problem, have had it for almost 6 months, it worked perfectly until I tried to switch to Pro, first problemsabout a month ago, gave up on it after about a week, then tried again.

Connection problems
 

I have read and tried some of your suggestions to my connection problems but none of them have worked. I just downloaded limewire today and it seems for some time now people have been having connection problems. I am very upset because i just paid for a service that i cant use. Please help.

It's sometimes best to delete your LW preferences after upgrading to Pro; Fixes for Limewire

I've just been to the Netgear support site & there is no model of that name, 108 mps is simply the maximun capacity of a no. of their devices. Does your modem/router have a UPnP option or ability?

Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link) Do this for XP's firewall.

Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

I have already changed my firewall. I followed the directions. When i try that test, it tells me the page cant be displayed.

That suggests your router is the issue. But before we move onto that. (After all, LW worked for you before!) Let's try some different ports for LW to use. Go to LW's menu bar, Tools>Options>Advanced>Firewalls & change the listening port to something else & press the apply button. Here's some other ports you can try: 1111, 3500, 4008, 1203, 80, 20282, 10000, 443, 40475.

After changing the port, you can do a port test here (but LW must be open at the same time!!!): http://home.no.net/tgrumpy/ct/dex.php & type in the port no. you changed LW to listen to.

What is Shareeza? How do i get it and why do i need it? I am very confused and aggravated.

It's a port test page. It's used for the Shareaza program that's all. But that's the only other port test page I'm aware of to test ports other than port 6346. So did you get any decent results? Alternatively forward a port on your device. http://kbserver.netgear.com/main.asp or http://portforward.com/routers.htm

Connection problems
 

i am sorry, i am still completely confused. I just downloaded limewire today and it has never worked for me. I do not understand why this is such a complicated process. I dont mean to sound rude, but already I am not happy and how can i contact someone about getting a refund? This has not worked for me and i am very unsatisfied that i have to go through so many things to get this program to work. I know its not your fault but I have never had so many problems.

@ Kels, where did you get your copy of LimeWire? read below \/

i downloaded my version from www.Limewire-Software.com Is that a different company from www.limewire.com? If so, how can i dispute the $28.00 charge to my credit card?