The link works now, but I still cannot connect. There is no UPnP switch on my router. (I looked for a loooong time.) As for the Norton, the instructions you provided do not match the version of Norton I have. Here is a screenshot of what I have compaired to what you provided. It is probably my fault for calling it the wrong name.

http://i2.photobucket.com/albums/y24...7/NortonAA.jpg
Oh, and windows firewall is off.

echo2347

You do have norton symatec and norton are the same. You may need to port forward your router. I also have a linksys and sometimes UPnP works and sometimes it doesn't. There is no switch. follow the instructions in the link below for port fowarding.


http://portforward.com/

Um. Yikes. Thats alot of stuff there... I really don't want to read an entire site that looks to be 40+ pages of stuff. Is there something a little easier? I looked at it a bit and I narrowed it down to Limewire and my Lynksys router number: BEFW11S4

http://portforward.com/english/route...4/Limewire.htm

I'm A+ certified, so you don't have to put it in complete laymens terms, but I really don't think it is nescessary to read that entire site.

Ok go to the 1st link and follow the instructions for setting up a static IP address.

Then go to the second link and follow the instructions.

This is assuming you gave the right router model there are several BEFW11S4 models. I can not make it any simpler than this so don't ask.



http://portforward.com/linksys/befw11s4v1-dhcp.htm

http://portforward.com/english/route...4/Limewire.htm

The instructions at portforward.com are very good. But if you're confused then you can use the following as a guide. 1. Setting up a Static ip instructions from Linksys support site & 2. Port forwarding instructions from Linksys support

And don't forget to do this last of all; within LW: Manual port forward instructions & sample image & 2 posts after that.

Thanks, thats much easier, but I'm stuck on the very first part. admin//admin doesn't work, and neither does my login name and password. I also tried administrator//administrator.

Oops somebody has changed the password this is not good are you the original owner of the router.

Ill have to look into it more, my father may have changed it when it was hooked to a different computer in our house or something. Is there a way to manually reset it?

Oh, and no one else uses my computer. Or knows how to use it, for that matter.

I do not know of a way to reset the password on the router if someone has put in a new password only they can change it. Admin is the default password and if that doesn't work then someone has changed it.

still cannot connect
 

Have deleted, reinstalled about 100 times and I still cannot get on. I have had problems ever since I went Pro. Anyone who can help me either get back on or delete pro completely and get me back to the old version I would be grateful. I have the old version at work on my computer and it works great...dummy me had to go Pro on my home computer and also do the 4.9 update and it has been nothing but a pain. Thanks